’A pithy introduction to the problems many people are encountering in assessing their safety culture. Well-argued and extensively documented, Andrew Townsend makes a persuasive case why "safety can't be measured".’ Sidney Dekker, Griffith University, Australia ’...For all professionals responsible for assessing their companies’ safety culture, this book offers an extensively argued case on why safety can’t be measured.’ Continuity Insurance & Risk ’It’s a rare treat to come across a real tub-thumper of a book - but that’s what Andrew Townsend has produced... This is a book written with zest and vigour. It’s easy to read but poses difficult questions. Perhaps some enterprising safety professional will challenge their colleagues to read it and then discuss it. Now that would be a meeting I’d like to attend.’ The RoSPA Occupational Safety & Health Journal 'As a layman my expectation of this book was to find the subject boring. Health and Safety brought to mind the dangers of playing conkers. I had much to learn and read the book at two sittings, finding it engaging and enjoyable. The evidence is clearly presented and the conclusions convincing.’ David Dale, retired Land Surveyor, Ordnance Survey, UK