The industrial society is fast becoming an information society. As a result, many companies are experiencing serious difficulties in developing the new internal structures required. This title offers models and techniques for transforming company structures to help face this challenge. It also points out the advantages accessible through IT.

Contents: Introduction: The Transformation of the Economy.- Business Transformation and its Roots.- Business Engineering.- The PROMET Method.- Reader's Guide.- Organization Design: The Goals of Organization Design.- Process Model.- Process Vision.- Output Analysis.- Flow Planning.- Workflow Planning.- Process Management.- Architecture Planning.- IT Assessment.- Customer Relationship Analysis.- Activity-Specific Analyses.- Benchmarking.- Organizational Monitoring.- Further Reading.- Data Design: Data Design Objectives.- Data Model.- Normalization.- 'Semantic and Object-Oriented Data Modelling'.- Keys.- Integrity Conditions.- Code Tables.- Providing Data History.- Data Integration.- Implementing the Data Modell.- Further Reading.- Function Design: Objectives of Function Design.- Function Model.- Derivation of Transactions.- Checking for Completeness.- Derivation of Applications and Databases.- Transaction Network.- Lists and Messages.- Designing the User Interface.- Control Structure.- Authorization.- Workflow Design.- Further Reading.- Foundations of a Business Engineering Method: Business Engineering Levels.- Business Engineering Meta-Modell.- Business Engineering Method.

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