'A wise book. She brings to light valuable nuances on a subject that many of us no doubt thought we were familiar with' INDEPENDENT'Both men and women will be fascinated' DAILY MAIL'Absolutely worth a look' COSMOP0LITAN'Many types of reader should benefit from this book. It should be required reading for managers; one of Ms Tannen's most telling points is that failures in communication at work can do more to mar careers and cause personal unhappiness- they can cripple a whole business by allowing valuable but verbally inept employees to be fired, while less compitent but smoother colleagues get promoted above the level of their skills.' NEW YORK TIMES BOOK REVIEW' scrupulously balanced ' THE TIMES'Her book is a worthy one marshalling complications with affection and assurance and leaving us to draw our own conclusions ' INDEPENDENT ON SUNDAY'As usual, Tannen's observations are detailed and fascinating.' NEW SCIENTIST

Deborah Tannen confirms that what is true in the bedroom is also true in the boardroom ... men and women speak different languages' Observer Reissued to coincide with her new book The Argument Culture.