Milan, 2020. Drawn abruptly from his reclusive life in London for a friend's funeral, Frank finds himself in the eye of a pandemic he had barely registered on the news. From the relative comfort of his balcony at Hotel Milano, he surveys the train station across the piazza, seeing the mad dash for the last trains, hearing the sirens and watching the police stop people in the street. He feels himself remote from it all. Then, one night, the sound of a child's footsteps leads him to discover a family sheltering secretly above him: a family who need his help. As the days pass, this reserved and difficult man begins to open himself to others. Faced with the task of saving a life, he must also take stock of his own.