The book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, particularly in Africa, where dramatic results can be realized. If also focuses on ways to improve services beyond supply-side measures such as business-process-engineering and improved management of service providers. Instead, it focuses in strengthening the demand for good governance and improved services via informed citizens, client feedback, and enhanced monitoring of service provider performance.
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Considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. The book focuses on the challenges of applying digital technologies in developing countries, particularly in Africa, where dramatic results can be realized.
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Produktdetaljer
ISBN
9781631578137
Publisert
2017-04-30
Utgiver
Business Expert Press; Business Expert Press
Vekt
227 gr
Høyde
228 mm
Bredde
152 mm
Dybde
8 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
160
Forfatter