Contents: 1. Worlds of Services: From Local Service Economies to Offshoring or Global Sourcing John R. Bryson and Peter W. Daniels PART I: CONCEPTUAL PERSPECTIVES 2. The Nature of Services Sven Illeris 3. Services and Innovation: Conceptual and Theoretical Perspectives Jeremy Howells 4. National Economies and the Service Society: The Diversity of Models Jean Gadrey 5. Theories of the Information Age Nico Stehr 6. The Political Economy of Services in Tertiary Economies Pascal Petit PART II: THE DEVELOPMENT OF SERVICE ECONOMIES 7. A Global Service Economy? Peter W. Daniels 8. Services and Regional Development in the United States William B. Beyers 9. Service Industries, Global City Formation and New Policy Discourses within the Asia-Pacific T.A. Hutton 10. Service Development in Transition Economies: Achievements and Missing Links Metka Stare 11. Whither Global Cities: The Analytics and the Debates Saskia Sassen PART III: TRADING SERVICES: FROM LOCAL TO GLOBAL PRODUCTION 12. Transport Services and the Global Economy: Towards a Seamless Market Thomas R. Leinbach and John T. Bowen 13. Empirical Analysis of Barriers to International Services Transactions and the Consequences of Liberalization Alan V. Deardorff and Robert M. Stern 14. Multinational Service Firms and Global Strategy Peter Enderwick PART IV: SERVICES, TECHNOLOGY AND INNOVATION 15. Knowledge-Intensive Services and Innovation Ian Miles 16. Small and Medium-sized Enterprises and the Consumption of Traded (Producer Service Expertise) versus Untraded Knowledge and Expertise John R. Bryson and Peter W. Daniels 17. Understanding the Relationship between Information Communications Technology and the Behaviour of Firms Located in Regional Clusters Grete Rusten and John R. Bryson 18. Services and the Internet Andrew Murphy 19. Knowledge Creation in a Japanese Convenience Store Chain: The Case of Seven-Eleven Japan Ikujiro Nonaka, Vesa Peltokorpi and Dai Senoo PART V: SERVICE EMPLOYMENT: EMBODIED AND EMOTIONAL LABOUR 20. Embodied Information, Actor Netoworks and Global Value-Added Services Barney Warf 21. Gender Divisions of Labour: Sex, Gender, Sexuality and Embodiment in the Service Sector Linda McDowell 22. Transnational Work: Global Professional Labour Markets in Professional Service Accounting Firms Jonathan V. Beaverstock References Index

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