This area of tourism research and development is referred to as destination marketing systems (DMSs) and brings together applied and academic interests ranging from marketing and management to psychology, mathematics and computer sciences. This is a comprehensive synthesis of current research, featuring contributions from leading researchers.

Introduction: Destination Recommendation Systems for the Internet Section 1: Behavioral Foundations for Destination Recommendation Systems 1: Information Search for Travel Decisions, Y-H Hwang, Dong-A University, Korea, U Gretzel, Texas A &M University, USA, Z Xiang and D R Fesenmaier, Temple University, USA 2: Travel Destination Choice Models, Y-H Hwang, U Gretzel, Z Xiang and D R Fesenmaier 3: Information Search and Navigation on the Internet, B Pan, College of Charleston, USA, and D R Fesenmaier 4: Tourist Decision Making and Travel Destination Recommendation Systems, B G C Dellaert, Maastricht University, Netherlands, and G Häubl, University of Alberta, Canada 5: A Behavioral Framework for Destination Recommendation Systems Design, U Gretzel Y-H Hwang and D R Fesenmaier Section 2: Design of Destination Recommendation Systems 6: Case-based Travel Recommendations, F Ricci and D Cavada, ITC-irst, Italy, N Mirzadeh, University of Amsterdam, Netherlands and A Venturini, eCTRL Solutions, Italy 7: Destination Recommendations based on Travel Decision Styles, A H Zins, Vienna University of Economics and Business Administration, Austria, and K Grabler, Manova, Austria 8: Travel Personality Testing for Destination Recommendation Systems, U Gretzel, N Mitsche, University of Sunderland, UK, Y-H Hwang and D R Fesenmaier 9: Building Adaptive Systems: A Neural Net Approach, J Mazanec, Vienna University of Economics and Business Administration, Austria 10: Narrative Design for Travel Recommender Systems, U Gretzel 11: Interface Metaphors on Travel Related Websites, Z Xiang and D R Fesenmaier 12: Playfulness on Web site Interactions: Why can’t travel recommendation systems be fun? D-Y Kim, Purdue University, USA and C Morosan, Temple University Section 3: Case Studies in Destination Recommendation System Development 13: Domain Specific Search Engines, K W Wöber, Vienna University, Austria 14: DIETORECS: A Case-Based Travel Advisory System, F Ricci, D R Fesenmaier, M Mirzadeh, H Rumetshofer, University of Linz, Austria, E Schaumlechner, A Venturini, K W Wöber and A Zins, Vienna University, Austria 15: Evaluating Travel Recommender Systems: A Case Study of DIETORECS, A H Zins and U Bauernfeind, Vienna University of Economics and Business Administration, Austria 16: TourBO: A Prototype of a Regional Tourism Advising System in Germany, T Franke, Norisbank, Germany 17: MobyRek: A Conversational Recommender System for On-the-move Travelers, F Ricci and Q N Nguyen, University of Trento, Italy Section 4: Recommendation Systems and Travel – An Exciting Future 18: Futuring Travel Destination Recommendation Systems, O Stock, ITC-irst, Italy, H Werthner, University of Innsbruck, Austria and M Zancanaro, ITC-irst, Italy