In an era marked by unprecedented technological advancements, the retail industry is at the forefront of a transformative journey. 'Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things' delves into the dynamic interplay between cutting-edge technologies and the evolving landscape of retail commerce. This book serves as a comprehensive guide for retailers, researchers, students, and technology enthusiasts, exploring how innovations such as the Internet of Things (IoT), blockchain, robotics, Augmented Reality (AR), Virtual Reality (VR), and other emerging technologies are reshaping the retail sector.
The genesis of this book is rooted in the recognition that technology is not merely an auxiliary component but a fundamental driver of change in retail. As the digital revolution continues to accelerate, retailers must navigate a complex and rapidly evolving environment where customer expectations are constantly shifting, and new opportunities for growth are continually emerging. This publication is a response to the urgent need for an in-depth examination of how these technologies are transforming customer experiences, operational efficiencies, and business models within the retail industry.
In an era marked by unprecedented technological advancements, the retail industry is at the forefront of a transformative journey. This work delves into the dynamic interplay between cutting-edge technologies and the evolving landscape of retail commerce.
Chapter 1. Linking supply and demand in retail through the Internet of Things (IoT); Adeline Sneha J, Sasithradevi A, S. Brilly Sangeetha, Wilfred Blessing, Shobana Manigandan, and Thavamalini Sivasamy
Chapter 2. Discovering the Wonders of Blockchain: Utilizing Bitcoins for Transaction Purpose; Bernard Lim Jit Heng, Phuah Kit Teng, Siti Intan Nurdiana Wong Abdullah, Ow Mun Waei, and Khoong Tai Wai
Chapter 3. Guardians of Trust: Fortifying Payment Gateway Security for Digital Prosperity; Choon Sen Seah, Yin Xia Loh, Mohammad Falahat, Wing Son Loh, and Ahmad Najmi Amerhaider Nuar
Chapter 4. Industry 4.0 Technologies: Managing the Future of Smart Retail; Ritu Kumari and Vinay Pal Singh
Chapter 5. Influence Dynamism of Augmented Reality in Manufacturing Industries; John Paul Raj V, Nara Srujana Rani, Sathish Pachiyappan, and Saravanan Vellaiyan
Chapter 6. Innovation or Intrusion? Examining Employee Willingness to Collaborate with AI-Powered Service Robots in Retail; Meenal Arora, Ridhima Goel, and Jagdeep Singla
Chapter 7. Measuring the Adoption of IoT in OTT Platforms; Isha Kalra and Meenu Gupta
Chapter 8. Modern consumerism and retailing: The metaverse bound; Brian Kee Mun Wong, Foong Li Law, and Chin Ike Tan
Chapter 9. Ethical AI for Retail: A Bibliometric Roadmap to Building Trust and Transparency; Divya Goswami and Balraj Verma
Chapter 10. Ethical and Social Consequences of Accelerated Technology Adoption; Anuja Shukla and Poornima Jirli
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Balraj Verma is working as an Assistant Professor in the Doctoral Research Centre at Chitkara Business School with Chitkara University, Rajpura, Punjab.
Amit Mittal has over two decades of domestic and international experience in academic leadership, teaching, research, consulting, trainingn and mentorship.
Murali Raman is a Professor and Deputy Vice Chancellor (Academic Development and Strategy) at Asia Pacific University of Technology and Innovation Technology Park, Malaysia.
Birud Sindhav is a professor of marketing at the University of Nebraska at Omaha. He has a PhD with a marketing focus from the University of Oklahoma, Norman.