<i>’This volume confronts one of the most central issues in the study and practice of bureaucracy. Questions about representativeness of public institutions raises key issues about legitimacy, especially in contexts characterised by ethnic diversity and cleavages. Debates are shaped by normatively informed positions that contrasts those in favour of representativeness with those who point to limitations and side-effects. This volume offers a set of important contributions to these debates by linking the long-standing debates about representative bureaucracy with an impressive range of country studies. This volume is a fundamental contribution to the theme of representative bureaucracy.’</i>
- Martin Lodge, London School of Economics, UK,