Preface; Geert Bouckaert.- Part 1 Public administration and management in Europe.- 1: Introduction; Edoardo Ongaro and Sandra Van Thiel.- 2: Public Administration and Public Management research in Europe: traditions and trends; Edoardo Ongaro, Sandra van Thiel, Andrew Massey, Jon Pierre, Hellmut Wollmann.- 3: Education and Training in Public Administration and Management in Europe; Christoph Reichard and Eckhard Schröter.- 4: Languages and Public Administration in Europe; Edoardo Ongaro and Sandra van Thiel.- Part 2 Public management themes.- 5: Strategic Management in Public Services Organizations: Developing a European Perspective; Ewan Ferlie and Salvador Parrado.- 6: Leadership in Europe’s Public Sector; Anne Drumaux and Paul Joyce.- 7: Public budgets and budgeting in Europe: state of the art and future challenges; Iris Saliterer, Mariafrancesca Sicilia, Ileana Steccolini.- 8: IPSAS, EPSAS and other challenges in European public sector accounting and auditing; Isabel Brusca, Eugenio Caperchione, Sandra Cohen and Francesca Manes Rossi.- 9: Accountability in Liberal Democratic, Parliamentary Systems Leanne-Marie McCarthy-Cotter and Matthew Flinders.- 10: Performance management in Europe: An idea whose time has come - and gone?; Wouter Van Dooren and Conny Hoffmann.- 11: Explaining citizen satisfaction and dissatisfaction with public services; Steven Van de Walle.- 12: Public personnel reforms and public sector HRM in Europe; Peter Leisink and Eva Knies.- 13: Public service motivation: state of the art and conceptual cleanup; Wouter Vandenabeele, Adrian Ritz & Oliver Neumann.- 14: Ethics and Integrity; Michael Macaulay.- 15: The Public network scholarly community in Europe: main characteristics and future developments; Daniela Cristofoli, Myrna Mandell and Marco Meneguzzo.- 16: Collaborative Governance and the Third Sector: Something Old, Something New; Taco Brandsen and Karen Johnston.- 17: Agencification in Europe; Koen Verhoest.- 18: ICT, e-government and e-governance: bits & bytes for public administration; Vincent Homburg.- 19: Public Procurement in Europe; Jolien Grandia.- 20: Public  Private  partnerships: recent  trends  and  the  central  role of  managerial competence; Veronica Vecchi and Mark Hellowell.- 21: From  participation  to  co-production:  Widening  and  deepening the  contributions  of citizens to public services and outcomes; Elke Loeffler and Tony Bovaird.- 22: The roles of branding in public administration and place management: possibilities and pitfalls; G.J. Ashworth and M. Kavaratzis.- 23: Communications of and for Public Services; Martial Pasquier.- 24: Managing Crises in Europe: A Public Management Perspective; Donald Blondin and Arjen Boin.- 25: Consulting for the Public Sector in Europe; Reto Steiner, Claire Kaiser, Lukas Reichmuth.- 26: Public sector negotiations; Robin Bouwman.- Part 3 Public policy and administration themes.- 27: Policy-Making and Public Management; Alberto Asquer and Valentina Mele.- 28: Agenda-setting and framing in Europe; Sebastiaan Princen.- 29: Policy Implementation in an Age of Governance; Harald Sætren and Peter Hupe.- 30: Policy evaluation in Europe; Valérie Pattyn, Stijn van Voorst, Ellen Mastenbroek and Claire A. Dunlop.- 31: Policy Learning and Organizational Capacity; Claire A. Dunlop and Claudio M. Radaelli.- 32: Policy Diffusion and European Public Policy Research; Fabio Wasserfallen.- 33: Comparative regulatory regimes and public policy; Martino Maggetti and Christian Ewert.- 34: Coordination in Europe; Muiris MacCarthaigh and Astrid Molenveld.- 35: Risk And Blame in The Public Sector; Sandra L. Resodihardjo.- 36: EU citizens and public services: The machinery behind the principles; François Lafarge.- 37: Is social innovation a game  changer of relationships between citizens   and governments?; William Voorberg and Victor Bekkers.- 38: Welfare administration and its reform; Tanja Klenk.- Part 4 Comparative perspectives and the study of public administration in Europe.- 39: The   transformative  effects   of  transnational   administrative coordination   in   the European multi-level system; Tobias Bach and Eva Ruffing.- 40: The Changing Nature of European governance and the Dynamics of  Europeanization; Vasilis Leontitsis and Stella Ladi.- 41: The European Commission as an administration; Hussein Kassim.- 42: The EU Policy Process; Eva G. Heidbreder and Gijs Jan Brandsma.- 43: Europeanization of policies and administration; Ellen Mastenbroek.- 44: Comparative Local Government Research: Theoretical Concepts and Empirical Findings from a European Perspective; Ellen Wayenberg and Sabine Kuhlmann.- 45: Factors and determinants of the quality of public administration in the CEE region; Juraj Nemec & Michiel S. de Vries.- 46: Public Administration in Europe North and South: enduring differences and new cleavages?; Dimitri A. Sotiropoulos.- 47: The impact of fiscal crisis on public administration in Europe; Tiina Randma-Liiv and Walter Kickert.- 48: Exploring the Legacies of New Public Management in Europe; Philippe Bezes.- 49: Public Value Management and New Public Governance: key traits, issues and developments; Joyce Liddle.- 50: What is the ‘Neo-Weberian State’ as a regime of public administration?; Haldor  Byrkjeflot, Paul du Gay and Carsten Greve.- 51: Max Weber’s Bequest for European Public Administration; Christian Rosser.- 52: Islamic Public Administration in Europe; Wolfgang Drechsler.- 53: Public Administration and Political Science; Michael Bauer.- 54: Law and Public Administration: a Love-Hate Relationship?; Dacian C. Dragosand Philip M. Langbroek.- 55: An Organization Approach to Public Administration; Tom Christensen and Per Lægreid.- 56: Economics and PA: Public choice theory, transaction costs theory, theory of expectations, and the enduring influence of economics modeling on PA - comparing the debate in the US and Europe; Piret Tõnurist and Martin Bækgaard.- 57: Behavioural   Public   Administration: Connecting   Psychology   with European   Public Administration Research; Asmus Leth Olsen, Lars Tummers, Stephan Grimmelikhuijsen and Sebastian Jilke.- 58: The case of case study research in Europe: practice and potential; Markus Haverland and Reinout van der Veer.- 59: Challenges for large-scale international comparative survey-based research in public administration; Koen Verhoest, Wouter Vandenabeele, Jan Wynen, Steven Van de Walle.- 60: Administrative action and administrative behaviour: Some philosophical underpinnings; Turo Virtanen.- Part 5 Overview and the future of public administration and management research in Europe.- 61: The contested autonomy of policy advisory bodies: The trade-off between autonomy and control of policy advisory bodies in the Netherlands, the United Kingdom and Sweden; Daphne Bressers, Mark van Twist, Martin Schulz and Martijn van der Steen.- 62: Usable Knowledge: Discipline versus Problem Oriented Social Science in Public Policy; Colin Talbot and Carole Talbot.- 63: Conclusions; Sandra van Thiel and Edoardo Ongaro.- Post-faces.- Post-face: The Significance of this Handbook for the Latin American Public Administration and Management Community; David Arellano.- Post-face: The Significance of this Handbook for the US Public Administration and Management Community; Maria Aristigueta.- Post-face: The Significance of this Handbook for the Asian Public Administration and Management Community; Tobin Im.- Post-face: The Significance of this Handbook for the Australasian - and the Anglophone - Public Administration and Management Community; Andrew Podger.- Post-face: The Significance of this Handbook for the Middle East Public Administration and Management Community - and some Reflections for Global PA; Ali Farazmand.- 

This Handbook offers a systematic review of state-of-the-art knowledge on public administration in Europe. Covering the theoretical, epistemological and practical aspects of the field, it focuses on how public administration operates and is studied in European countries. In sixty-three chapters, written by leading scholars, this Handbook considers the uniqueness of the European situation through an interdisciplinary and comparative lens, focusing on the administrative diversity which results from the multiplicity of countries, languages, schools of thought and streams of investigation across Europe. It addresses issues such as multi-level administration and governance, intensive cross country cooperation in administrative reform policy, and public accountability under different systems. It also considers the issue of welfare service delivery, at a time of major economic and societal challenges, as well as understudied emerging issues like Islamic Public Administration and the dynamics of public sector negotiations.With contributions from key experts in Public Administration and Public Management, this cutting edge Handbook offers a significant contribution to the field of comparative public administration, policy and management.

“It always was an ambition of human beings to map what is known, and to do so in a systematic way. This is a dynamic process since knowledge creates realities, but realities also create knowledge. For these reasons, it is good to take stock of what is known in a particular field. This book is taking stock of Public Administration in Europe as well as of the distinctiveness of European Public Administration. With its 63 chapters it is comprehensive in its ambition.” (Geert Bouckaert, Professor of Public Management, K.U. Leuven, Belgium) “Recognizing that the art of effective government in contemporary society is now also dependent on social science, Ongaro and van Thiel have delivered an ambitious scholarly project to document administrative diversity and complexity in Europe. Grounded in a parliamentary-legal context, this long awaited set of analyses by prominent scholars provides a compass for delivering on governments’ promises, a comparative framework for scholarly research across borders, and a model that public administration and management communities in other regions of the world--governed under diverse systems--should not only teach, but replicate as an intellectual resource.”  (Marc Holzer, University Professor and Founding Dean Emeritus, School of Public Affairs and Administration, Rutgers University, USA) “Public administration in Europe is doing remarkably well - both as a field of practice and as an interdisciplinary field of study. Contrary to some expectations the modern state, its organization and its management are more important and relevant than ever, and European scholars are playing an ever more prominent role in describing and explaining these developments. This Handbook offers a fascinating overview over the unique administrative and theoretical diversity of Europe, and for the first time it assembles a truly European group of PA scholars, from north and south as well as from east and west. It is a milestone for many years tocome.” (Werner Jann, Emeritus Professor of Political Science, Administration and Organisation, University of Potsdam, Germany) “This comprehensive collection is strongly recommended as the essential source on European public administration and management. A compelling feature is that the book includes so many of the right experts writing on the most pertinent subjects in this field.” (John Halligan, Professor of Public Administration, University of Canberra, Australia) “True understanding is comparative and contextual in nature. This handbook embodies that spirit and will greatly help advance our understanding of public administration and policy in Europe. It is not only comprehensive and systematic but also substantive and state of the art! A must-have for those who are interested in Europe and those who are interested in comparing public management and policy across national boundaries.” (Kaifeng Yang, Dean and Professor, School of Public Administration and Policy, Renmin University, China, and Professor, Florida State University, US) “This is an authoritative collection of key readings on Public Administration and Management covering all key topics and perspectives. While its geographic focus is Europe, indeed right because of the uniqueness of depth of analysis into the context of this region, readers in all parts of the world will find it most useful.” (M. Ramesh, Professor of Governance and Public Policy, Lee Kwan Yew School of Public Policy, Singapore) “This Handbook provides a comprehensive and informative collection of key readings on the public sector in Europe.   Anyone interested in public administration in Europe can profit from reading this volume.”  (B. Guy Peters, Maurice Falk Professor of American Government, University of Pittsburgh, USA)  “When brilliant scholars are joined together by equally competent editors - in a perspective that is all-encompassing across the countries of a regionand the generations of scholars - the outcome is a marvellous gift for the entire public administration and management community, the Latin American and the global one. We do have in our hands a richly designed mosaic of theories, doctrines, approaches, methods and practices, corresponding to all the most relevant themes in the field. Charting the territory of public administration and management in Europe provides an invaluable map for the comparative administration movement across the globe. Focus and locus are intertwined to generate good knowledge.” (Bianor Scelza Cavalcanti, International Director, Getulio Vargas Foundation, Brazil) “Now we have a very significant and challenging handbook of Public Administration and Management contextualized to contemporary Europe, where the science and practice of public administration are strongly developed. It represents a basis for other regions of the world to undertake comparative research and ultimately further the general study ofpublic management in the global society.” (Koichiro Agata, Professor of Public Administration, Waseda University, Japan)

Provides an in-depth analysis of the actors, the institutions, the structures and the processes of public administration and public policy in Europe Examines the distinctive traits of public administration in Europe, covering both mainstream and emerging topics in the field Features interdisciplinary contributions from leading scholars with appeal for both scholars and practitioners Includes supplementary material: sn.pub/extras