The Oxford Handbook of the American Bureaucracy is an integrative attempt to get scholars of bureaucracy who are working in different fields and traditions to talk to each other. The Handbook debates whether or not we have made any progress since the classic works of Max Weber. The volume convinces me the answer is "yes."
Kenneth J. Meier, Charles H. Gregory Chair in Liberal Arts, Texas A&M University
The Oxford Handbook of the American Bureaucracy is an indispensable reference work for scholars of public administration and for graduate students. The essays cover the state of the art on a wide variety of topics including, among others, the historical development of the bureaucracy in the US, street level delegation, the paradoxes of performance measurement, public-NGO collaboration, statistical methods for discerning multi-level effects, controversies about appropriate models for understanding how bureaucracy actually works in a context demanding both accountability and problem-solving, and the various meanings of representative bureaucracy. The essays do not merely cover the extant literature. They bring fundamental controversies to the surface and clarify them analytically. The editor, Robert Durant, has organized this Handbook superbly and has written a broad-gauged and compelling introductory essay for it.
Bert A. Rockman, Purdue University