Chapter 1. Images of Immigrants and Refugees in Western Europe : Media Representations, Public Opinion, and Refugees’ Experiences Leen d’Haenens and Willem JorisPart I – Policy on migration and integration in EuropeChapter 2. Migration and integration policy in Europe: Comparing Belgium and Sweden Paul Puschmann, Ebba Sundin, David De Coninck, and Leen d’HaenensPart II – Media representationsChapter 3. The Refugee Situation as Portrayed in News Media : A Content Analysis of Belgian and Swedish Newspapers – 2015-2017 Rozane De Cock, Ebba Sundin, and Valériane MistiaenChapter 4. Depiction of Immigration in Television News : Public and Commercial Broadcasters – a Comparison Valériane MistiaenChapter 5. Agency and Power in the Dutch-Language News Coverage of the Summer 2015 Refugee Situation in Europe: A Transitivity Analysis of Semantic Roles Lutgard LamsChapter 6. A Diverse View on the Promotion of Tolerance and Cultural Diversity through the Eyes of Journalists: Focus on Belgium and Sweden Stefan Mertens, Leen d’Haenens, Rozane De Cock, and Olivier StandaertPart III – Public opinionChapter 7. Discordance between Public Opinion and News Media Representations of Immigrants and Refugees in Belgium and Sweden David De Coninck, Hanne Vandenberghe, and Koen MatthijsChapter 8. Online News Consumption and Public Sentiment toward Refugees : Is there a Filter Bubble at Play? Belgium, France, the Netherlands, and Sweden: A Comparison Stefan Mertens, Leen d’Haenens, and Rozane De CockChapter 9. The Effects of Dominant versus Peripheral News Frames on Attitudes toward Refugees and News Story Credibility Willem Joris and Rozane De CockPart IV – Refugees’ experiencesChapter 10. Beyond Victimhood : Reflecting on Migrant-Victim Representations with Afghan, Iraqi, and Syrian Asylum Seekers and Refugees in Belgium Kevin Smets, Jacinthe Mazzocchetti, Lorraine Gerstmans, and Lien MostmansConclusion François HeinderyckxList of authors

The key contribution of the collection is in problematising the connections between negative terminology and negative framing, confirming the importance of contact with migrants and refugees for public opinion and, most importantly, relating all of this to the voices of migrants and refugees themselves. In other words, the book’s contribution is in connecting normative with evidence-based claims that voice matters and that media have an important role to play in facilitating, framing and circulating these varied voices.Tijana Stolic, European Journal of Communication 34(6), December 2019