Developing new products, services, systems and processes has become an imperative for any firm expecting to thrive in today’s fast-paced and hyper-competitive environment. The third part features in-depth case studies to present innovation management tools, such as customer needs identification, technology standardization and risk management.

Preface.- Part I Decision Making.- 1 Quality Culture Selection for New Product Development (NPD) Organizations using Hierarchal Decision Modeling (HDM).- 2 Call Tracking Technology Selection Model.- 3 Location Selection of Fabless Firms.- Part II Technology Evaluation.- 4 FCC Regulation of the Video Navigation Device Industry.- 5 Technology Assessment.- 6 Hexavalent Chromium Substitution.- Part III Research and Development.- 7 Exploring Adoption of Service Delivered Through Information Technology.- 8 Risk Management in Research and Development.- 9 Technology Standards Development.- Part IV International Aspects.- 10 Managing Issues of IT Service Offshore Outsourcing Projects.- 11 Global New Product Development.- Part V Social & Political Aspects.- 12 A Comparative Analysis of Career Growth Models in R&D Organizations.- 13 Researching Social Capital in R&D Management.- 14 Research Innovative Capacity of Local Subsidiaries in Select CEE Countries.

​Developing new products, services, systems, and processes has become an imperative for any firm expecting to thrive in today’s fast-paced and hyper-competitive environment.  This volume integrates academic and practical insights to present fresh perspectives on new product development and innovation, showcasing lessons learned on the technological frontier.  The first part emphasizes decision making.  The second part focuses on technology evaluation, including cost-benefit analysis, material selection, and scenarios. The third part features in-depth case studies to present innovation management tools, such as customer needs identification, technology standardization, and risk management. The fourth part highlights important international trends, such as globalization and outsourcing. Finally the fifth part explores social and political aspects.

Covers current issues in new product development, innovation and technology management, including globalization, outsourcing and risk management Demonstrates innovation and technology management tools including customer needs identification, technology standardization and risk management Features case studies from innovative high-tech firms, including Xerox, Intel and Con Edison Includes supplementary material: sn.pub/extras