David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: / No Cross-functional communication or co-operation. / No understanding of the end-to-end process / No ownership of the end-to-end process / Blame culture / Silo mentality / Resistance to change / Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
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Produktdetaljer

ISBN
9781908596901
Publisert
2012-01-23
Utgiver
Vendor
Grosvenor House Publishing Ltd
Vekt
283 gr
Høyde
216 mm
Bredde
140 mm
Dybde
12 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
218

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