"There are extensive sections on levels of productivity, quality indices, and ratios of direct and indirect labour which speak to the goals and interests of management. It deserves the attention of those concerned with the future of work. It points to the need for studies which focus on workers' assessment of change." Labour
"...offers both an important historical presentation of a crucial period of innovation in the 1980's and an informed analysis that links that earlier period to contemporary patterns of change....for those concerned with the complexity of real world processes of workplace innovation, their causes and consequences, this book merits a careful read." Lowell Turner, German Politics and Society