Produktdetaljer
ISBN
9781260836950
Publisert
2021-05-21
Utgave
11. utgave
Utgiver
McGraw-Hill Education; McGraw-Hill Education
Vekt
717 gr
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Om bidragsyterne
Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana. William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.
Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.
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Part One: Conflict Components
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict
Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict
Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness
Les mer
Produktdetaljer
ISBN
9781260836950
Publisert
2021-05-21
Utgave
11. utgave
Utgiver
McGraw-Hill Education; McGraw-Hill Education
Vekt
717 gr
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet