Human Relations: Strategies for Success, 7e, by Lamberton, Minor or Zeigler will help you prepare for this changing world.  This text covers time-tested, research-based social science and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory.  More than ever, effective relations skills are crucial to business success as organizations grow and compete in a global business environment.  Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.


Their commitment to the creation of a book that is at once interesting to read, motivating to study, and relevant to a wide variety has been the driving force behind Human Relations: Strategies for Success.  

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Part 1: Human Relations and You

1. Human Relations: A Background

2. Self-Concept and Self-Esteem in Human Relations

3. Self-Awareness and Self-Disclosure

4. Attitudes and Values in Human Relations

5. Motivation: Increasing Productivity

 

Part 2: Human Relations in Groups

6. Communication and Human Relations

7. Teamwork and Leadership

8. Achieving Emotional Control

 

Part 3: Building Your Human Relations Skills

9.  Individual and Organizational Change

10. Creativity and Human Relations

11. Conflict Management

12. Stress and Stress Management

13. Your External and Internal Customers

 

Part 4: Thriving in a Changing World

14. Human Relations in a World of Diversity

15. Business Ethics and Social Responsibility

16. A Productive Workplace and Success

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Produktdetaljer

ISBN
9781260681345
Publisert
2021-04-26
Utgave
7. utgave
Utgiver
McGraw-Hill Education; McGraw-Hill Education
Vekt
1125 gr
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet

Om bidragsyterne

Lowell Lamberton is an emeritus business professor with an extensive background in both writing and business. He has worked as an expert consultant to many businesses, especially in the area of human behavior, specializing in organizational behavior and management. Prof. Lamberton has had many years of experience teaching management, human relations, and business communications classes at Central Oregon Community College and at Linfield College. He lives in Bend, Oregon, with his wife, Ruth, who is an artist.He holds two degrees in English, one from Walla Walla University and the other from the University of Nebraska. He also holds an MBA and an advanced professional certificate (APC) in management from Suffolk University in Boston, Massachusetts.Besides this textbook, he has also coauthored Working with People: A Human Relations Guide with Leslie Minor. Leslie Minor is a social psychologist and sociologist with a bachelors degree in psychology from the University of Washington (Seattle), and M.A. and Ph.D. degrees from the School of Social Ecology at the University of California (Irvine). Her teaching career spans more than 20 years, with teaching experience at large and small colleges, public and private, rural and urban, two-year and four-year institutions, in online and traditional formats, in the United States and in Singapore. She also has several years of experience in college administration.