Part 1; Chapter 1 Why bother – why study small groups?; Chapter 2 What are we talking about? Definitions and differences; Chapter 3 Ways of observing and analysing what goes on in groups; Part 2; Chapter 4 How do groups change and develop?; Chapter 5 How are members influenced by the group?; Chapter 6 Who wants to be leader?; Chapter 7 Who does what? Structure and communication; Chapter 8 And the answer is … group problem-solving and decision-making?; Chapter 9 When groups collide – enter the intergroup; Part 3; Chapter 10 Getting groups to work – teams in organisations; Chapter 11 Groups can help us learn – teamwork and students; Chapter 12 Groups can help – groupwork and some final thoughts;