Increasing Effectiveness A Guide to Quality Management
Heftet /
1997
/ Engelsk
Produktdetaljer
ISBN
9780750707176
Publisert
1997-04-30
Utgiver
Vendor
Routledge Falmer
Vekt
294 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
186
<p><strong>'the emphasis is on clear description followed by examples of how they can be implemented based on the author's experience at Swindon College. The author's aim, successfully achieved, is to provide a how-to-do-it guide for managers. It is up to date and includes a chapter on quality in franchising and a section on self-assessment.'</strong> - <em>Journal of Education and Work Vol 11:3 1998</em></p>
The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs in a field where there are seemingly an infinite number of possible approaches.
Les mer
In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs.
Les mer
Definitions of quality; selecting an approach; external quality awards; total quality management; getting started; management and staff; communications; processes and proceedings; teaching and learning; targets and standards; customer satisfaction surveys; review and self-assessment; assuring quality in franchising.
Les mer
Produktdetaljer
ISBN
9780750707176
Publisert
1997-04-30
Utgiver
Vendor
Routledge Falmer
Vekt
294 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
186