I am convinced the confrontation framework outlined in this book will help change the cycle from school leaders avoiding tough conversations to confidently addressing unsatisfactory performance. Confrontation Management provides the secret sauce of how to address performance concerns in a respectful, direct, and meaningful way that provides clarity and support, while maintaining a trusting relationship. It is a book our professional development company will recommend for all school leaders!

- Tamara Konrade, director, INspired Leadership and VentureIN,

Confrontation Management is a quality resource all school leaders should read. Miller provides a wide variety of scenarios and considerations school administrators deal with on a regular basis. The framework gives principals and superintendents guidance on how to handle difficult conversations in a way that any new or veteran school leader can apply. It is definitely worth the quick read. 

- Deron Durflinger, superintendent, Van Meter School District, Van Meter, Iowa,

Insightful and thought provoking. Miller gives school leaders the tools and language to confront urgent personnel issues while maintaining positive relationships. I urge you to read this book and use the strategies to transform your organization.  

- Joel Pedersen, superintendent, Cardinal Community School District, Eldon, IA,

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to: Appropriately beginning a confrontational conversation How to invite employees into a conversation and avoid a “top-down” meeting Common tactics used by employees to torpedo a meeting Successfully pivoting a conversation from issues or concerns to solutions Ending a conversation with a plan and on a positive note Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.
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Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader’s relationship with staff continues to result in a positive school culture.
Les mer

Produktdetaljer

ISBN
9781475849301
Publisert
2019-03-25
Utgiver
Vendor
Rowman & Littlefield
Vekt
322 gr
Høyde
229 mm
Bredde
161 mm
Dybde
14 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
90

Forfatter

Om bidragsyterne

Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.