This insightful book presents current thinking and research evidence on the role of human resource management policies and practices in increasing service quality, efficiency and organizational effectiveness in the public sector.

Contents: 1. The Importance of Human Resource Management in the Public Sector, Future Challenges and the Relevance of the Current Collection Ronald J. Burke, Amanda F. Allisey and Andrew J. Noblet PART I: APPROACHES TO HUMAN RESOURCE MANAGEMENT IN THE PUBLIC SECTOR 2. The Distinctiveness of Human Resource Management in the Public Sector Catherine Truss 3. Human Resource Management in the Public Sector in Developing Countries Christopher J. Rees PART II: ASSESSING AND ADDRESSING THE HEALTH AND WELL-BEING OF PUBLIC SECTOR EMPLOYEES 4. Psychosocial Risk Factors for Stress and Stress Claim Differences between the Public and Private Sectors Tessa S. Bailey, Sarven S. McLinton and Maureen F. Dollard 5. Building More Supportive and Inclusive Public Sector Working Environments: A Case Study from the Australian Community Health Sector Andrew J. Noblet, Kathryn Page and Tony LaMontagne 6. Work Engagement Among Public and Private Sector Dentists Arnold B. Bakker and Jari J. Hakanen 7. Emotional Labor, Job Satisfaction and Burnout: How Each Affects the Other Mary E. Guy and Meredith A. Newman PART III: HUMAN RESOURCE MANAGEMENT CHALLENGES IN THE PUBLIC SECTOR 8. Management and Leadership Development in Public Service Organizations Patrick McGurk 9. Employee Turnover in Public Agencies: Examining the Extent and Correlates Mark Bradbury, Jessica E. Sowa and J. Edward Kellough 10. Managing Human Resources in the Public Sector During Economic Downturn Parbudyal Singh and Ronald J. Burke 11. Motivation, Job Satisfaction and Retention/Turnover in the Public Sector Wouter Vandenabeele 12. Trade Unions and Organizational Change in the Public Sector: The New Politics of Public Sector Industrial Relations Miguel Martínez Lucio PART IV: HUMAN RESOURCE MANAGEMENT PRACTICES AND PUBLIC SECTOR PERFORMANCE 13. High Performance Work Systems, Performance Management and Employee Participation in the Public Sector Pauline Stanton and Karen Manning 14. Human Resource Management and Public Organizational Performance: Educational Outcomes in the Netherlands Laurence J. O’Toole (Jr), René Torenvlied, Agnes Akkerman and Kenneth J. Meier 15. Case Study of ‘Peak Performing’ Public Sector Units and Successful Change Efforts Michela Arnaboldi and Giovanni Azzone 16. Public Sector Human Resource Management Education in the United States: Contemporary Challenges and Opportunities for Performance Improvement Jared J. Llorens Index

’An impressive collection of authoritative treatments of major current and ongoing topics in public sector human resource management, provided by both well-established experts and up-and-coming scholars who are becoming leaders in the field. A valuable resource for courses on the topic and an important reference for scholars and those seeking to maintain expert knowledge about it.’