Contents: PART I INTRODUCTION 1 Introduction: collaborating for digital transformation in the public sector 2 Lise H. Rykkja, Gerhard Hammerschmid, Erik Hans Klijn and Koen Verhoest 2 Digital transformation in the public sector 13 Miriam Lips 3 Intergovernmental collaboration in the context of digital transformation: state-of-the-art and theoretical notions 31 Gerhard Hammerschmid, Jessica Breaugh and Maike Rackwitz 4 Conditions for successful public-private collaboration for public service innovation 52 Chesney Callens and Koen Verhoest PART II INTERGOVERNMENTAL COLLABORATION FOR DIGITAL TRANSFORMATION 5 The coordination of digital government platforms: the role of administrative tradition and collaboration history 81 Jessica Breaugh and Steven Nõmmik 6 The coordination of smart cities: insights from a cross-case analysis on the implementation of smart city strategies 103 Maike Rackwitz and Dries van Doninck 7 Leadership for intergovernmental collaboration towards digital transformation 124 Maike Rackwitz, Jessica Breaugh and Gerhard Hammerschmid PART III PUBLIC-PRIVATE COLLABORATION FOR DIGITAL TRANSFORMATION AND INNOVATION 8 The design and management of public-private eHealth partnerships 144 Chesney Callens, Koen Verhoest, Erik Hans Klijn, Lena Brogaard, Veiko Lember, Vicente Pina and Dries van Doninck 9 Contract management and network management in public-private eHealth partnerships 168 Chesney Callens and Erik Hans Klijn 10 Viewpoints of collaboration partners on user involvement in collaborative innovation projects 197 Jaime García-Rayado and Chesney Callens 11 It is all about interaction: network structure, actor importance, and the relation to innovative outcomes 218 Tom Langbroek and Koen Verhoest PART IV CONCLUSIONS 12 Collaboration for digital transformation: so much more than just technology 241 Koen Verhoest, Erik Hans Klijn, Lise H. Rykkja and Gerhard Hammerschmid Index

‘Based on an impressive cross-national study, this volume identifies the collaboration hurdles that can stand in the way of the successful digital transformation of the public sector, and then provides an insightful and realistic appraisal of how we might try to overcome them.’