Managing Tricky Situations Involving People at Work 18 Tried and Tested Activities for Dealing Professionally with Awkward 'People Situations' Williams Beverley Ark / 1997 / Engelsk
Learning Needs Analysis 17 Tried and Tested Activities for Identifying and Agreeing Development Opportunities Williams Beverley Ark / 1998 / Engelsk
Proactive Interviewee Skills 21 Tried and Tested Activities to Encourage Positive Participation in a Wide Range of Interview Situations Williams Beverley Innbundet / 2000 / Engelsk
