Not Shaken, But Stirred Ten Commandments for Leaders in Tough Times Newman Martin Heftet / 2008 / Engelsk
ROI Reimagined Redefining Business Success: 11 Bold New Ways to Measure What Really Matters Newman Martin Heftet / 2025 / Engelsk
Power of Customer Experience How to Use Customer-centricity to Drive Sales and Profitability Newman Martin Heftet / 2021 / Engelsk
Power of Customer Experience How to Use Customer-centricity to Drive Sales and Profitability Newman Martin Innbundet / 2021 / Engelsk
100 Practical Ways to Improve Customer Experience Achieve End-to-End Customer Engagement in a Multichannel World Newman Martin Innbundet / 2021 / Engelsk
100 Practical Ways to Improve Customer Experience Achieve End-to-End Customer Engagement in a Multichannel World Newman Martin Heftet / 2018 / Engelsk
