This pioneering guide offers the first comprehensive analysis to Robotic Process Automation (RPA) risks as actually experienced and dealt with by organizations. The authors present analysis and findings from a two-year study. As more organizations adopt RPA, they find that best practice companies are able to gain a 'triple win' from RPA: a win for shareholders, a win for customers, and a win for employees. But while such results are impressive, they are far from guaranteed. Service automation, like all organizational initiatives, is fraught with risks that need to be mitigated. The RPA risk mitigation framework reveals the significantRPA risks, and identifies 30 key risk mitigation practices that the research found to be successful. Whether an organization is just beginning its RPA journey or has reached maturity, this definitive guide serves as a key source of knowledge.
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This pioneering guide offers the first comprehensive analysis to Robotic Process Automation (RPA) risks as actually experienced and dealt with by organizations and is a follow-up to Service Automation: Robots and the future of Work.
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Figures and Tables,Preface,Acknowledgements,Author Foreword: The Risk Navigation Challenge,CHAPTER 1. Introduction to Robotic Process Automation,CHAPTER 2. RPA and The Art of The Possible,CHAPTER 3. RPA and Risk,CHAPTER 4. Strategy Action Principles,CHAPTER 5. Sourcing and Tool Selection Action Principles,CHAPTER 6. Stakeholder Buy-In Action Principles,CHAPTER 7. Launch and Project Action Principles,CHAPTER 8. Operations and Change Management Action Principles,CHAPTER 9. The Road To Maturity Action Principles,CHAPTER 10. Conclusion,Appendix: Research Methodology,Endnotes
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* The authors are globally recognised for outstanding, world-class research.* The book describes the 'triple-win' gained by best practice companies.* Up to date research stretching into 2017* Framework of 30 key risk mitagion practices.* Whether an organization is just beginning its RPA journey or has reached maturity, this definitive guide serves as a key source of knowledge
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Produktdetaljer
ISBN
9780995682030
Publisert
2017-04-02
Utgiver
Vendor
SB Publishing
Vekt
375 gr
Høyde
245 mm
Bredde
190 mm
Dybde
92 mm
Aldersnivå
G, P, 01, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
108