Quality Management for it Services Perspectives on Business and Process Performance
Innbundet /
2010
/ Engelsk
Produktdetaljer
ISBN
9781616928896
Publisert
2010-09-30
Utgiver
Vendor
Information Science Reference
Vekt
1082 gr
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
350
Quality Management for IT Services: Perspectives on Business and Process Performance aims to reduce this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.
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Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practical solutions, this book gives both scientists and practical experts an insight into the many different facets of IT service quality management.
Les mer
Produktdetaljer
ISBN
9781616928896
Publisert
2010-09-30
Utgiver
Vendor
Information Science Reference
Vekt
1082 gr
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
350