"Intrepid, practical, and always humane, Miss Manners tackles common workplace hazards: irritating colleagues, rude customers, business travel, and office parties, which sheâd prefer to see replaced by 'genuine workplace treats such as bonuses and time off.'"
- Publishers Weekly,
"As they parse delicate questions of hierarchy, privacy, focus, gender, age, family matters, illness, gossip, rants, business trips, meetings, and socializing, the Martins broach the very core of human relationships. They also drive home the fact that our lives would be vastly improved if we consistently worked together with dignity, respect, responsibility, patience, and, as they so ably demonstrate, a sense of humor."
- Booklist,
"[H]umorous yet helpful advice⌠an enjoyable collection."
- Library Journal,
"The business world would run much more smoothly if everyone lived by Miss Mannersâs rules of etiquette. Her latest witty guidebook is written with her son Nicholas, who has a day job as director of operations at the Lyric Opera of Chicago."
- Bloomberg.com,