• 1. Managing in the Digital World
• 2. Gaining Competitive Advantage Through Information Systems
• 3. Managing the Information Systems Infrastructure and Services
• 4. Enabling Business-to-Consumer Electronic Commerce
• 5. Enhancing Organizational Communication and Collaboration Using Social Media
• 6. Enhancing Business Intelligence Using Big Data and Analytics
• 7. Enhancing Business Processes Using Enterprise Information Systems
• 8. Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship Management
• 9. Developing and Acquiring Information Systems
• 10. Securing Information Systems
• Technology Briefing Foundations of Information Systems Infrastructure

Vivid case studies throughout the text illustrate concepts in action.

• Opening cases begin chapters with real-world companies, technologies, and issues that illuminate the chapter topic.
• Green IT cases present environmental issues that arise from the use of information systems, such as online shopping.
• Security Matters cases explore current issues and threats that come about due to ubiquitous use of information systems, such as the extramarital dating website Ashley Madison.
• Brief cases embedded in the text explore critical issues related to modern information systems and come with insightful discussion questions to support assignments and create dialogue among classmates.
• End-of-chapter cases reinforce lessons by presenting two real-world cases that mirror primary content in each chapter.
• Intuitive organisation and engaging elements help students preview, review, and retain essential information. Each chapter includes:
• Coming Attractions, an in-depth look at innovations on the horizon likely to have a major impact on organisations and society
• When Things Go Wrong, an invaluable exploration of what companies and organisations have done when information systems didn’t go according to plan
• Who’s Going Mobile, an examination of the growing importance of mobile devices as they relate to information systems
• Ethical Dilemma, a closer look at contemporary dilemmas concerning ethical business practices
• Industry Analysis, an investigation into how a particular industry adapts to the new rules of operation in a digital world
• Key Players , a closer look at leading organisations that have led the way and changed the game for others in the digital realm
• End-of-chapter materials, such as key terms, study questions, and innovative exercises that accommodate diverse teaching and learning styles
• Learning objectives, clearly stated, explained, and reviewed across the chapter

Content Updates

• Chapter 1: Provides new content on globalisation and societal issues in the digital world, and how IT megatrends fuel and address these issues.
• Chapter 2: New content describes how information systems enable innovative business models.
• Chapter 3: Updated content focuses on the need for reliable, adaptable, and scalable infrastructure to support modern organisations.
• Chapter 4: Updated content includes expanded coverage of e-finance, fintech, and e-commerce issues.
• Chapter 5: Discussion centers around the need for organisational communication, providing updated content about how teams collaborate using both traditional and modern communication tools.
• Chapter 6: Extended coverage of business intelligence and advanced analytics, with a more in-depth discussion about machine learning, predictive modeling, AI, unstructured data analytics, and spatial decision support.
• Chapter 8: New content provides more timely discussion on business-to-business e-commerce, supply chain management, and customer relationship management (CRM).
• Chapter 9: Updated content gives extended coverage to alternative system development methodologies.
• Chapter 10: New content provides deeper coverage of industrial espionage and cyber-terrorism.
• Technology Briefing: Greater detail provides a stronger foundation for topics introduced in Chapter 3, intended for more technically-oriented courses. Each section of this briefing can be read with or without the other sections.

· Deeper and updated case studies throughout the text illustrate concepts in action.

o Opening cases begin chapters with real-world companies, technologies, and issues that illuminate the chapter topic.

o Green IT cases present environmental issues that arise from the use of information systems, such as online shopping.

o Security Matters cases explore current issues and threats that come about due to ubiquitous use of information systems, such as the extramarital dating website Ashley Madison.

o End-of-chapter cases reinforce lessons by presenting two real-world cases that mirror primary content of chapter.

· More intuitive organization and engaging elements help students preview, review, and retain essential information. Each chapter includes:

o End-of-chapter materials, such as key terms, study questions, and innovative exercises, that accommodate diverse teaching and learning styles.

o Learning objectives, clearly stated, explained, and reviewed across the chapter.

Content Updates

· Chapter 1: Provides new content on globalization and societal issues in the digital world, and how IT megatrends fuel and address these issues.

· Chapter 2: New content describes how information systems enable innovative business models.

· Chapter 3: Updated content focuses on the need for reliable, adaptable, and scalable infrastructure to support modern organizations.

· Chapter 4: Updated content includes expanded coverage of e-finance, fintech, and e-commerce issues.

· Chapter 5: Discussion centers around the need for organizational communication, providing updated content about how teams collaborate using both traditional and modern communication tools.

· Chapter 6: Extended coverage of business intelligence and advanced analytics, with a more in-depth discussion about machine learning, predictive modeling, AI, unstructured data analytics, and spatial decision support.

· Chapter 8: New content provides more timely discussion on business-to-business e-commerce, supply chain management, and customer relationship management (CRM).

· Chapter 9: Updated content gives extended coverage to alternative system development methodologies.

· Chapter 10: New content provides deeper coverage of industrial espionage and cyberterrorism.

· Technology Briefing: Greater detail provides a stronger foundation for topics introduced in Chapter 3, intended for more technically-oriented courses. Each section of this briefing can be read with or without the other sections.

MyLabTM MIS not included. Students, if MyLab MIS is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyLab MIS should only be purchased when required by an instructor. Instructors, contact your Pearson rep for more information.

· Decision-making Simulations: Place your students in the role of a key decision maker. The simulation will change and branch based on the decisions students make, providing a variety of scenario paths. UPDATED! Fully re-written, decision-making mini-simulations are now available with an updated design and workflow.

· Dynamic Study Modules (DSMs): Through adaptive learning, students get personalized guidance where and when they need it most, creating greater engagement, improving knowledge retention, and supporting subject-matter mastery. Also available on mobile devices. NEW! Instructors can now remove questions from Dynamic S