"full of advice about how to avoid sending out the wrong signals" (Human Resources, March 2006)
"As GMTV anchor, I interview hundreds of people every year. However well they interview, every single person would find it easier to explain their case by following these simple principles." EAMONN HOLMES, GMTV Presenter "[Drop the Pink Elephant]...tackle[s] every aspect of personal communication in a crisp, entertaining style." THE PLAIN ENGLISH SOCIETY "There can be no whitewash at the White House." (Richard Nixon). These nine words turned the American nation against their President. Why? Because people hadn't linked the White House with a cover up until Nixon himself made the connection. His own denial created the story. It is perhaps the most famous Pink Elephant in history. But what exactly is a 'Pink Elephant'? Pink Elephants are the unnecessary negatives that clutter your conversation and meaning, sending out the wrong signals to anyone you communicate with. In Drop the Pink Elephant, Bill McFarlan reveals how to avoid the deadly trap of allowing poor communication skills to obscure your meaning and reduce your effectiveness. Drop the Pink Elephant is filled with helpful, simple and practical advice on how to make your words count for more. Put these straightforward lessons into practice and you will notice immediately how much more effectively you are able to communicate with others. Sharpen your conversation by: * FIRST SPOTTING, THEN DROPPING THE PINK ELEPHANT * GETTING RID OF THE JARGON * LEARNING TO SPEAK IN PICTURES * RECOGNISING WHEN YOU SHOULD APOLOGISE OR THANK PEOPLE * CAPTIVATING AN AUDIENCE N.B. No animals were hurt in the making of this book. (Can you spot your first Pink Elephant?)
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"As GMTV anchor, I interview hundreds of people every year. However well they interview, every single person would find it easier to explain their case by following these simple principles. " EAMONN HOLMES, GMTV Presenter "[Drop the Pink Elephant]. tackle[s] every aspect of personal communication in a crisp, entertaining style.
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World’s Top Ten Pink Elephants xi Foreword xiii Introduction xv SECTION ONE: Dump the Baggage and Create Clarity 1 1 Drop the Pink Elephant 3 2 Every Picture Tells a Story 13 SECTION TWO: Be Principled in What You Say 23 3 Staying on the Louisiana Highway 25 4 Sorry Seems to be the Hardest Word 32 5 Tell the Unpalatable Truth, Rather than the ‘White Lie’ 46 6 Thank You and Well Done 53 7 Who Looks Stupid When You Criticize in Public? 59 SECTION THREE: Positively Assert Yourself 73 8 Flush Out the Watering Down Words 75 9 Talk Positively About Yourself 88 SECTION FOUR: Think of the Audience 103 10 It’s All Relative 105 11 Email and Text – Bullets or Boomerangs 117 12 Three Little Questions 126 SECTION FIVE: Create Deeper Understanding 137 13 Listen First to Understand 139 14 Powerful Words 148 15 Think, Talk, Act ... Then Tell the World 153 Appendix: What do Your Words Say About You? 165 Index 175
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“As GMTV anchor, I interviewed hundreds of people every year. However well they interviewed, every single person would find it easier to explain their case by following these simple principles.” EAMONN HOLMES “[Drop the Pink Elephant]…tackle[s] every aspect of personal communication in a crisp, entertaining style.” THE PLAIN ENGLISH SOCIETY “There can be no whitewash at the White House.” (Richard Nixon). These nine words turned the American nation against their President. Why? Because people hadn’t linked the White House with a cover up until Nixon himself made the connection. His own denial created the story. It is perhaps the most famous Pink Elephant in history. But what exactly is a ‘Pink Elephant’? Pink Elephants are the unnecessary negatives that clutter your conversation and meaning, sending out the wrong signals to anyone you communicate with. In Drop the Pink Elephant, Bill McFarlan reveals how to avoid the deadly trap of allowing poor communication skills to obscure your meaning and reduce your effectiveness. Drop the Pink Elephant is filled with helpful, simple and practical advice on how to make your words count for more. Put these straightforward lessons into practice and you will notice immediately how much more effectively you are able to communicate with others. Sharpen your conversation by: FIRST SPOTTING, THEN DROPPING THE PINK ELEPHANTGETTING RID OF THE JARGONLEARNING TO SPEAK IN PICTURESRECOGNISING WHEN YOU SHOULD APOLOGISE OR THANK PEOPLECAPTIVATING AN AUDIENCE N.B. No animals were hurt in the making of this book. (Can you spot your first Pink Elephant?)
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World's Top Ten Pink Elephants.
Foreword.
Introduction.
SECTION ONE: DUMP THE BAGGAGE AND CREATE CLARITY.
1. Drop the Pink Elephant.
2. Every Picture Tells a Story.
SECTION TWO: BE PRINCIPLED IN WHAT YOU SAY.
3. Staying on the Louisiana Highway.
4. Sorry Seems to be the Hardest Word.
5. Tell the Unpalatable Truth, Rather than the 'White Lie'.
6. Thank You and Well Done.
7. Who Looks Stupid When You Criticize in Public?
SECTION THREE: POSITIVELY ASSERT YOURSELF.
8. Flush Out thewatering Down Words.
9. Talk Positively About Yourself.
SECTION FOUR: THINK OF THE AUDIENCE.
10. It's All Relative.
11. Email and Text?Bullets or Boomerangs.
12. Three Little Questions.
SECTION FIVE: CREATE DEEPER UNDERSTANDING.
13. Listen First to Understand.
14. Powerful Words.
15. Think, Talk, Act....Then Tell the World.
Appendix: What do Your Words Say About You?
Index.
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Produktdetaljer
ISBN
9781841126371
Publisert
2004-08-27
Utgiver
Vendor
Capstone Publishing Ltd
Vekt
218 gr
Høyde
198 mm
Bredde
130 mm
Dybde
17 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
208
Forfatter
Foreword by