Introduction: The Digitization of Your Core Business Is Necessary, But the Future of Your Company Lies in Its New, Disruptive Business Parts 1: Why to Act Chapter 1: Act or Die, Pretty Soon Part 2: What to Do Chapter 2: How to Make Your Strategy, Business Model, and Digital Initiatives Stop Fighting Each Other and Work Together Part 3: How to Do It Chapter 3: Organization: How to Develop a Flexible Organization Chapter 4: Technology: How to Use Technology as a Driver for the Transformation Chapter 5: Processes: How to Get Stuff Done Chapter 6: Leadership: What to Look for in Leaders and How to Find Them Chapter 7: People: What to Look for in Talent and How to Develop the Workforce of the Future Chapter 8: Culture: How to Galvanize an Organization and Help Your People Pull Together Part 4: Where to See Results Chapter 9: Because You’re Not Doing This for Fun But for Results Conclusion: Reinvent Your Organization by Putting the Pieces Together Notes Resources Acknowledgments About the Authors Index

PRAISE FOR THE DIGITAL TRANSFORMER'S DILEMMA "The path to digital transformation is cluttered with the 'wrecks' of those who pursued it without considering the impact on their existing core business. The authors studied the 'wrecks' and importantly, those who got it 'right'. Read this book and it will give you courage and a proven path." —RICK GOINGS, Chairman Emeritus, Tupperware Brands Corporation "This book provides critical insight into the core dilemma of corporate transformation." —ZHANG RUIMIN, Chairman of the Board of Directors and CEO, Haier Group "The Digital Transformer's Dilemma ties together research with practice, melding inspiring stories and structured, hands-on practical advice. It's like an instruction manual for running a digital transformation, only much more fun to read." —KLAUS SCHWAB, Founder and Executive Chairman, World Economic Forum "Want to learn how to digitally transform a business? Then this is a great place to start. Very hands-on and practical." —BERTRAND BODSON, Chief Digital Officer, Novartis "An unparalleled collection of real-world cases and insights about digital transformation." —MARCO IANSITI, Harvard Business School Professor and Author of Competing in the Age of AI "For anyone that has an interest in, passion for, or affiliation with digital transformation—from the CEO to the individual contributor." —ERIC CHANIOT, Chief Digital Officer, Michelin "A must-read if you are navigating the minefield of digital transformation traps across S-curves…and need actionable advice." —BEHNAM TABRIZI, Stanford University expert in transformation and author of six bestsellers