<p>"I surprising have found that 'The Value-Added Employee' book has many roles in our organization. First, we use the three competency areas (people, business and self-management) to structure our managers' and employees' professional development. The model and the competencies give the managers and employees a common language to formulate development plans. Second, we give managers a copy of the book to help themselves and their employees understand all the aspects of work competencies and professional development. They both learn together and have a quick reference guide. Then, we also use the book as a 'bible' when we are conducting career planning sessions with employees. In addition, I feel the book can be used as individual self-help guide to career planning. This is definitely one of my favorite tools I use in my organization development role here at Rexall Sundown." - Carlin Murray, Manager, Corporate Learning & Development, Rexall Sundown, Inc., Boca Raton, FL</p>
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Edward J. Cripe is president of Merit Performance, Inc. based in Fort Lauderdale, Florida. He has 30 years of experience in organization development, training, competency systems, performance management, and management consulting with companies such as ConAgra, American National Can, CIGNA, Ashland Oil, Cable and Wireless, and The Limited. He is the codeveloper of the REACH™ Coaching Performance Excellence training program and author of articles that have appeared in Training and Development Journal, HR Professional, Corporate University Review, and others.
Richard S. Mansfield, Ed.D. has more than 20 years of experience in competency-based job analysis, skills assessment, management development, and course development. He has completed major competency assessment and organizational change projects for clients in most industries, including American National Can, Digital Equipment Corp. EMC Corporation, The Travelers, Blue Cross-Blue Shield, and General Electric. Dr. Mansfield is co-author of The Psychology of Creativity and Discovery and has published numerous articles.