Written by a management guru, this book shows how organizations can treat people right by doing more than ensuring workers have good working conditions, fair supervision, good pay and benefits. It details specific practices designed to keep employees satisfied but still motivated to continue improving their performance.

Acknowledgments. Preface. Part One: The New Relationship Between Organizations and Individuals. 1. Why Treating People Right Pays Off. 2. What Makes Organizations Effective. 3. What Makes People Effective. Part Two: The Seven Principles of Treating People Right. 4. Attract and Keep the Right People. 5. Hire the Right People. 6. Develop People Right. 7. Design Work Right. 8. Establish the Right Goals. 9. Reward People Right. 10. Lead People Right. Epilogue: Manage Change Right. Notes. The Author. Index.

How do organizations move beyond merely acknowledging that "human capital" is their greatest asset to actually implementing practices that create significant benefits for both employees and organizations? In this book, Ed Lawler argues that in order to "treat people right" organizations must do more than simply provide good working conditions and good pay. Faced with changing markets, fickle customers, free-agent employees, and a volatile stock market, they need to build a "virtuous spiral" in which good performance at all levels of an organization pays off for both the organization and the individual. He identifies what individuals and organizations can do to build a mutually beneficial relationship that fits today's business environment. In the chaotic business world of the twenty-first century, the relationship between individuals and organizations can make the difference in the survival of an organization. Treat People Right! provides a blueprint for creating greater rewards and better employee performance that will in turn propel an organization to higher and higher levels of performance.

"Ed Lawler is simply the best thinker about people in organizations today. His new book turns treating people right from magical and nice-to-do clichés to a set of specific, research-based actions that leaders can take."—Dave Ulrich, professor, University of Michigan "Practical advice for everyone who manages anyone . . . from first-time supervisor to CEO."—Bob Eckert, chairman and chief executive officer, MATTEL, INC. "Treat People Right! Is essential reading for any senior executive who believes that great and committed people are the ultimate source of value creation for their business."—Dennis Liberson, executive vice-president, human resources, Capital One Financial Corporation "Treat people Right! puts forward the principles, practices, and responsibilities necessary to be successful in today's ever changing business world — whether you are a seasoned executive or a recently hired college graduate you must read it!"—Jim Madden, chairman, president, and CEO, Exult, Inc. "Lawler's concept of 'virtuous spirals' is right on. His Seven Principles for Treating People Right and Creating a Virtuous Spiral are straight forward and obvious, but hard work. He clearly defines roles for both the organization and the people."—Mel Haught, president and CEO, Pello Corporation "If you care about how to attract, motivate, and maximize the potential of outstanding people, read this book!"—Bruce Pasternack, senior vice president and founding partner, Organization and Strategic Leadership Center, Booz Allen Hamilton "In the midst of all of the hype and psychobabble that fill bookstore shelves, Ed Lawler has done a fabulous job of brining solid rigorous thinking about people and organization into an accessible form."—David A. Nadler, chairman, Mercer Delta Consulting, LLC.

Acknowledgments. Preface. Part One: The New Relationship Between Organizations and Individuals. 1. Why Treating People Right Pays Off. 2. What Makes Organizations Effective. 3. What Makes People Effective. Part Two: The Seven Principles of Treating People Right. 4. Attract and Keep the Right People. 5. Hire the Right People. 6. Develop People Right. 7. Design Work Right. 8. Establish the Right Goals. 9. Reward People Right. 10. Lead People Right. Epilogue: Manage Change Right. Notes. The Author. Index.