Produktdetaljer
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Patricia Pulliam Phillips is President and CEO of The ROI Institute, Inc., Jack J. Phillips is Chair of The ROI Institute, Inc. and developer of the ROI Methodology™., Ron Drew Stone is a Senior Vice President with The ROI Institute, Inc. in Birmingham, Alabama., Holly Burkett is Principal, Evaluation Works, Davis, California."The ROI Fieldbook is the industry's best and most practicable offering in this field to date. Using the Phillips' tools, I was able to isolate and quantify my team's impact on new sales -- $8.75 for each $1.00 invested in sales training. The ROI Fieldbook changes the game from "hoping for a seat at the table" to "driving the ROI agenda" for your function. A must for every training director and practitioner -- and their CEO/CFO." -- Steve McConnell, AVP, Producer Partner Programs, The Hartford "Performance consultants, training managers, HR practitioners -- anyone who needs to conduct an ROI impact study of a training or performance improvement initiative -- will benefit from The ROI Fieldbook. It has information, tools, templates and guidelines that you can use immediately." -- Dana Gaines Robinson and James C. Robinson, Coauthors of Performance Consulting and Strategic Business Partner "I found the text to be well organized, and presented information in an 'easy-to-implement' manner. The Chapter on 'Forecasting the ROI' was particularly useful, with applicable examples and illustrations; and I found the Section on 'Implementation Issues', especially the oganizational readiness assessment, to be invaluable. Every performance and learning consultant needs this book in their toolkit!" -- Kimberly Green, Performance Consultant, California ISO