Foreword vii Bernard M. Bass About the Authors ix Introduction 01 Jay A. Conger and Ronald E. Riggio Part One: Leadership Development and Selection 09 1 Best Practices in Leader Selection 11 Ann Howard 2 Best Practices in Leadership Assessment 41 Manuel London, James W. Smither, and Thomas Diamante 3 Shifting the Emphasis of Leadership Development: From “Me” to “All of Us” 64 Patricia M. G. O’Connor and David V. Day 4 Getting Leader Development Right: Competence Not Competencies 87 Morgan W. McCall Jr. and George P. Hollenbeck Part Two: The Tasks of the Leader 107 5 Best Practices in the Use of Proactive Influence Tactics by Leaders 109 Gary Yukl 6 Creating the Conditions for Success: Best Practices in Leading for Innovation 129 Michael D. Mumford, Dawn L. Eubanks, and Stephen T. Murphy 7 Best Practices in Ethical Leadership 150 Craig E. Johnson 8 Best Practices in Team Leadership: What Team Leaders Do to Facilitate Team Effectiveness 172 Kevin C. Stagl, Eduardo Salas, and C. Shawn Burke Part Three: Leading the Organization 199 9 Best Practices in Leading Organizational Change: Workplace Recovery Following Major Organizational Transitions 201 Mitchell Lee Marks 10 Best Practices in Leading at Strategic Levels: A Social Responsibility Perspective 224 David A. Waldman 11 Best Practices in Corporate Boardroom Leadership 244 Jay A. Conger Part Four: Leading in Today’s World 261 12 Best Practices in Leading under Crisis: Bottom-Up Leadership, or How to Be a Crisis Champion 263 Ian I. Mitroff 13 Best Practices in Leading Diverse Organizations 277 Lynn R. Offermann and Kenneth Matos 14 Best Practices in Cross-Cultural Leadership 300 Mary B. Teagarden 15 Getting It Right: The Practice of Leadership 331 Ronald E. Riggio and Jay A. Conger Notes 345 Index 389

PRAISE FOR THE PRACTICE OF LEADERSHIP "Jay Alden Conger and Ronald Riggio have brought together a galaxy of sophisticated yet practical experts on leadership, stressing both the complexity and indispensability of both transactional and transforming leadership, with the blessing of the pioneering student of leadership, Bernie Bass." —James MacGregor Burns, professor emeritus, Willams College, and Pulitzer Prize winner "Simply the best single resource of readings, ideas, and practices on leadership by the best group of experts you'll ever find in one volume!" —Warren Bennis, Distinguished Professor of Business, University of Southern California and author, On Becoming a Leader "The Practice of Leadership takes the reader beyond theory and hones in on the best of the best practices for leading organizations. It is a wonderful guide for the executive who aspires to be an exceptional leader!" —Michael Grindon, president, Sony Pictures Television International "Jay Conger and Ron Riggio have assembled a long-overdue and comprehensive work on the best practices of leadership. This book makes it clear that leadership can indeed be learned, refined, and enhanced. From the frontline to the executive suite to the boardroom, for social entrepreneurs and CEOs alike, this is a terrific handbook." —Harry T. McMahon, vice chairman, Merrill Lynch & Company

"Jay Alden Conger and Ronald Riggio have brought together a galaxy of sophisticated yet practical experts on leadership, stressing both the complexity and indispensability of both transactional and transforming leadership, with the blessing of the pioneering student of leadership, Bernie Bass." —James MacGregor Burns, professor emeritus, Willams College, and Pulitzer Prize winner "Simply the best single resource of readings, ideas, and practices on leadership by the best group of experts you'll ever find in one volume!" —Warren Bennis, Distinguished Professor of Business, University of Southern California and author, On Becoming a Leader "The Practice of Leadership takes the reader beyond theory and hones in on the best of the best practices for leading organizations. It is a wonderful guide for the executive who aspires to be an exceptional leader!" —Michael Grindon, president, Sony Pictures Television International "Jay Conger and Ron Riggio have assembled a long-overdue and comprehensive work on the best practices of leadership. This book makes it clear that leadership can indeed be learned, refined, and enhanced. From the frontline to the executive suite to the boardroom, for social entrepreneurs and CEOs alike, this is a terrific handbook." —Harry T. McMahon, vice chairman, Merrill Lynch & Company

Foreword: Bernard M. Bass Overview: Jay Alden Conger & Ronald E. Riggio PART ONE: LEADERSHIP DEVELOPMENT AND SELECTION 1.Best Practices in Leader Selection 2. Best Practices in Leadership Assessment 3. Shifting the Emphasis of Leadership Development 4. Getting Leader Development Right: Competence Not Competencies PART TWO: THE TASKS OF THE LEADER 5. Best Practices in the Use of Proactive Influence Tactics by Leaders 6. Creating the Conditions for Success: Best Practices in Leading for Innovation 7. Best Practices in Ethical Leadership 8. Best Practices in Team Leadership: What Team Leaders do to Facilitate Team Effectiveness PART THREE. LEADING THE ORGANIZATION 9. Best Practices in Leading Organizational Change: Workplace Recovery Following Major Organizational Transitions 10. Demonstrating Effective Leadership Behavior at Strategic Levels: A Social Responsibility Perspective 11 Best Practices in Corporate Boardroom Leadership PART FOUR. LEADING IN TODAY'S WORLD 12. Bottom Up Leadership: How to Be a Crisis Champion 13. Best Practices in Leading Diverse Organizations 14 Best Practices in Cross-Cultural Leadership 15. Getting it Right: The Practice of Leadership About the Authors