Introduction xv Part I Professional in Human Resources (PHR) 1 Chapter 1 PHR Practice Area 1: Business Management 3 Chapter 2 PHR Practice Area 2: Talent Planning & Acquisition 15 Chapter 3 PHR Exam: Learning and Development 39 Chapter 4 PHR Practice Area 4: Total Rewards 55 Chapter 5 PHR Exam: Employee and Labor Relations 73 Chapter 6 PHR Practice Exam 99 Part II Senior Professional in Human Resources (SPHR) 127 Chapter 7 SPHR Exam: Leadership & Strategy 129 Chapter 8 SPHR Exam: Talent Planning & Acquisition 157 Chapter 9 SPHR Exam: Learning & Development 173 Chapter 10 SPHR Exam: Total Rewards 191 Chapter 11 SPHR Practice Area 5: Employee Relations and Engagement 203 Chapter 12 SPHR Practice Exam 219 Appendix Answers to Practice Test Questions 247 Index 361

Practical prep for the latest PHR and SPHR Exams PHR and SPHR Professional in Human Resources Certification Complete Practice Tests reinforces understanding of key functional areas, with 1,200 questions covering 100 percent of the exams' content. Fully aligned with A Guide to the Human Resource Body of Knowledge (HRBoK®), this invaluable resource helps candidates gauge their study progress, refine their performance, and strengthen weaker areas well in advance of the big day. Two unique practice tests plus access to an interactive online learning environment equip PHR and SPHR candidates with the knowledge — and confidence — they need to successfully validate their skills in the field. Coverage of the exam objectives in these practice tests means you'll be ready for: Business management and strategyChange and organizational leadershipWorkforce and employment planningEmployment law and complianceHuman resource developmentTraining program assessmentCompensation policy developmentBenefits administrationEmployee and labor relationsLegal disciplinary proceduresRisk management and OSHA compliancePrivacy and data policy development About the PHR and SPHR certifications Offered by the Human Resources Certification Institute (HRCI), the PHR and SPHR are the industry-standard signifiers of competence in the human resources field. Updated regularly to reflect current practices, these certifications are based on standards set by practicing real-world professionals. Visit https://www.hrci.org to learn more. Interactive learning environment Take your exam prep to the next level with Sybex's superior interactive online study tools. To access our learning environment, simply visit http://www.wiley.com/ go/sybextestprep, type in your unique PIN, and instantly gain access to: : Interactive test bank Use the interactive online version of the book's 2 practice exams to help you identify areas where further review is needed. Get more than 90% of the answers correct, and you're ready to take the certification exam. 1,200 questions total!