The Mask Methodology and Knowledge Books enables an organization to develop knowledge books, which have proven to be easy to use, easy to store, find and manage, and easy to update as organizational knowledge changes. They have also proven to be highly effective self-study and training resources. Until now, application of the methodology has been limited to Europe – specifically French speaking countries, because the source documentation and in person training materials have not yet been translated to languages other than French. This compelling new contribution to the field comprises of: A review the types of knowledge capital, and highlight the critical role of tacit knowledge in business operations; an introduction to the economic context for identifying and valuing critical business knowledge; and explanation of the relationship of knowledge engineering to MASK (Method for Analyzing and Structuring Knowledge); a outline of the six models that comprise the MASK model; an explanation of the importance of focusing on expertise that is well recognized by and essential to an organization; instruction on how to design a Knowledge Book for self-study and training; and a guide to building a governance and maintenance process for knowledge books.
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The Mask Methodology and Knowledge Books enables an organization to develop knowledge books, which have proven to be easy to use, easy to store, find and manage, and easy to update as organizational knowledge changes. They have also proven to be highly effective self-study and training resources.
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ENGINEERING CRITICAL BUSINESS KNOWLEDGE Chapter 1. Knowledge Engineering for Everyone Chapter 2. Engineering Knowledge for Everyone Chapter 3. The Critical Role of Tacit Knowledge Chapter 4. Making Tacit Knowledge Explicit Chapter 5. Knowledge Representation THE THEORY OF MASK AND THE DEVELOPMENT OF KNOWLEDGE BOOKS Chapter 6. Overview of the Mask Framework and Methodology Chapter 7. The Six Knowledge Models Chapter 8. History of the Knowledge Book Technique DESIGN AND DEVELOPMENT OF A KNOWLEDGE BOOK Chapter 9. High Level Overview of a Knowledge Book Project Chapter 10. Designing and Building the Phenomenon Model Chapter 11. Designing and Building the Activity Model Chapter 12. Designing and Building the History Model Chapter 13. Designing and Building the Concept Model Chapter 14. Designing and Building the Task Model Chapter 15. Designing and Building the Lineage Model APPENDICES Appendix A. Pulling it All Together Appendix B. Knowledge Elicitation – An Authoritative Bibliography Appendix C. Guidelines on Preparing for Knowledge Elicitation Interviews Appendix D. Future Research Topics Appendix E. Selective Bibliography of J.L. Ermine’s Mask and Knowledge Books Writings
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Produktdetaljer

ISBN
9781804554319
Publisert
2025-02-17
Utgiver
Vendor
Emerald Publishing Limited
Høyde
229 mm
Bredde
152 mm
Dybde
19 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
288

Om bidragsyterne

Jean-Louis Ermine, Université Paris-Saclay, France

Denise Bedford, Georgetown University, USA

Alexeis Garcia-Perez, Aston University, UK