Alternative phrases abound--collaborative work, computer supported cooperative work, simultaneous/concurrent engineering, multimedia real-time interactive work--but the neatest, shortest, and simplest catch-all term was coined in 1978: groupware.

Foreword by Robert Watson Editors Preface by Peter Lloyd Overview Groupware: Its Past and Future by Clive Holtham So, What Went Wrong? by David Marshak Fragmentation to Integration by Richard T. Watson, Robert P. Bostrom, and Alan R. Dennis Telepresence as an Agent of Change by Jan Wyllie A European View by Roger Whitehead The Technology and the Tools Getting a Grip on Groupware by Robert O. Briggs and Jay F. Nunamaker Multimedia Conferencing: Current Trends and Future Prospects by Sylvia Wilbur Computer Conferencing by Ed Hasted The Role of ISDN by Alan Spencer E-Mail: From Simplicity to Ubiquity by Tim Keen A Personal Vision by Bill Gates The Future of Groupware by Jeff Papows and Justin Fielding, Sr. The Organization of the Future Computers, Networks, and the Corporation by Tom Malone and John Rockart Metamorphosis of the Network by Paul Wilson Kaizen Groupware by John Matthews Impact of Groupware on Management Consultancy by Bryan Smith and Bob Dodds Trends for Teamwork Cuncurrent Engineering: People, Organizations and Technology by C.E. Siemieniuch and M.A. Sinclair Working Together through Groupware by Fran Ackermann How Will it Affect You? by Alan Benjamin The Suits versus the Cardigans by Richard Sarson The Evolution of Interpersonal Computing by Tom Dale Teamwork, not Jobs by Edna Murphy Innovation and Education Computer Assisted Creativity by Andy Burnett The Creative Input by Robert Heller Computer Supported Cooperative Learning by Dave Newman Issues and Scenarios Aquarius Dawning: Human Communications in the Twenty-First Century by Ron Eagle The Dark Side by Pamela Gray What's in a Name by Esther Dyson Groupware and Idea Paradigms by Kieran Foley Singleware in the Twenty-First Century: Power Tools for the Team of One by Tony Durham A Day in the Life by Geoff Vincent Groupware for a Small Planet by Peter and Trudy Johnson-Lenz Bibliography Index

As the 21st century nears, networked computing is becoming the essence of computing itself. Groupware in the 21st Century examines the implications, both positive and negative for potential users of this new technology.