The Rules of Management, Expanded Edition: A Definitive Code for Managerial Success Part I  Managing Your Team     1 1  Get Them Emotionally Involved     4 2  Know What a Team Is and How It Works     6 3  Set Realistic Targets—No, Really Realistic     8 4  Hold Effective Meetings     10 5  …No, Really Effective     12 6  Make Meetings Fun     14 7  Make Your Team Better Than You     16 8  Know Your Own Importance     18 9  Set Your Boundaries     20 10  Be Ready to Prune     22 11  Offload as Much as You Can—or Dare     24 12  Let Them Make Mistakes     26 13  Accept Their Limitations     28 14  Encourage People     30 15  Be Very, Very Good at Finding the Right People     32 16  Hire Raw Talent     34 17  Take the Rap     36 18  Give Credit to the Team When It Deserves It     38 19  Get the Best Resources for Your Team     40 20  Celebrate     42 21  Keep Track of Everything You Do and Say     44 22  Be Sensitive to Friction     46 23  Create a Good Atmosphere     48 24  Inspire Loyalty and Team Spirit     50 25  Have and Show Trust in Your Staff     52 26  Respect Individual Differences     54 27  Listen to Ideas from Others     56 28  Adapt Your Style to Each Team Member     58 29  Let Them Think They Know More Than You (Even if They Don’t)     60 30  Don’t Always Have to Have the Last Word     62 31  Understand the Roles of Others     64 32  Ensure People Know Exactly What Is Expected of Them     66 33  Have Clear Expectations     68 34  Use Positive Reinforcement Motivation     70 35  Don’t Try Justifying Stupid Systems     72 36  Be Ready to Say Yes     74 37  Train Them to Bring You Solutions, Not Problems     76 Part II  Managing Yourself     79 38  Work Hard     82 39  Set the Standard     84 40  Enjoy Yourself     86 41  Don’t Let It Get to You     88 42  Know What You Are Supposed to Be Doing     90 43  Know What You Are Actually Doing     92 44  Value Your Time     94 45  Be Proactive, Not Reactive     96 46  Be Consistent     98 47  Set Realistic Targets for Yourself—No, Really Realistic     100 48  Have a Game Plan, but Keep It Secret     102 49  Get Rid of Superfluous Rules     104 50  Learn from Your Mistakes     106 51  Be Ready to Unlearn—What Works, Changes     108 52  Cut the Crap—Prioritize     110 53  Cultivate Those in the Know     112 54  Know When to Kick the Door Shut     114 55  Fill Your Time Productively and Profitably     116 56  Have a Plan B and a Plan C     118 57  Capitalize on Chance—Be Lucky, but Never Admit It     120 58  Recognize When You’re Stressed     122 59  Manage Your Health     124 60  Be Prepared for the Pain and Pleasure     126 61  Face the Future     128 62  Head Up, Not Head Down     130 63  See the Forest and the Trees     132 64  Know When to Let Go     134 65  Be Decisive, Even if It Means Being Wrong Sometimes     136 66  Adopt Minimalism as a Management Style     138 67  Visualize Your Plaque     140 68  Have Principles and Stick to Them     142 69  Follow Your Intuition     144 70  Be Creative     146 71  Don’t Stagnate     148 72  Be Flexible and Ready to Move On     150 73  Remember the Object of the Exercise     152 74  Remember That None of Us Has to Be Here     154 75  Go Home     156 76  Keep Learning—Especially from the Opposition     158 77  Be Passionate and Bold     160 78  Plan for the Worst, but Hope for the Best     162 79  Let the Company See You Are on Its Side     164 80  Don’t Bad-Mouth Your Boss     166 81  Don’t Bad-Mouth Your Team     168 82  Accept that Some Things Bosses Tell You to Do Will Be Wrong     170 83  Accept That Bosses Are as Scared as You Are at Times     172 84  Avoid Straitjacket Thinking     174 85  Act and Talk as if One of Them     176 86  If in Doubt, Ask Questions     178 87  Show You Understand the Viewpoint of Underlings and Overlings     180 88  Add Value     182 89  Don’t Back Down—Be Prepared to Stand Your Ground     184 90  Don’t Play Politics     186 91  Don’t Criticize Other Managers     188 92  Share What You Know     190 93  Don’t Intimidate     192 94  Be Above Interdepartmental Warfare     194 95  Show That You’ll Fight to the Death for Your Team     196 96  Aim for Respect Rather Than Being Liked     198 97  Do One or Two Things Well and Avoid the Rest     200 98  Seek Feedback on Your Performance     202 99  Maintain Good Relationships and Friendships     204 100  Build Respect—Both Ways—Between You and Your Customers     206 101  Go the Extra Mile for Your Customers     208 102  Be Aware of Your Responsibilities     210 103  Be Straight at All Times and Speak the Truth     212 104  Don’t Cut Corners—You’ll Get Discovered     214 105  Find the Right Sounding Board     216 106  Be in Command and Take Charge     218 107  Be a Diplomat for the Company     220 End Game     222     The Rules of Work, Expanded Edition: A Definitive Code for Personal Success Foreword   viii Introduction   x Part I Walk Your Talk   1 1  Get Your Work Noticed   4 2  Never Stand Still   6 3  Volunteer Carefully   8 4  Carve Out a Niche for Yourself   10 5  Under Promise and Over Deliver   12 6  Learn to Ask Why   14 7  Be 100 Percent Committed   16 8  Learn from Others’ Mistakes   18 9  Enjoy What You Are Doing   20 10  Develop the Right Attitude   22 11  Be Passionate But Don’t Kill Yourself   24 12  Manage Your Energy   26 13  Never Let Anyone Know How Hard You Work   28 14  Keep Your Home Life at Home   30 Part II  Know That You’re Being Judged at All Times   33 15  Cultivate a Smile   36 16  No Limp Fish—Develop the Perfect Handshake   38 17  Exude Confidence and Energy   40 18  Develop a Style That Gets You Noticed   42 19  Pay Attention to Personal Grooming   44 20  Be Attractive   46 21  Be Cool   48 22  Speak Well   50 23  Write Well   52 Part III  Have a Plan   55 24  Know What You Want Long Term   58 25  Know What You Want Short term   60 26  Study the Promotion System   62 27  Develop a Game Plan   64 28  Set Objectives   66 29  Know Your Role   68 30  Know Yourself—Strengths and Weaknesses   70 31  Identify Key Times and Events   72 32  Anticipate Threats   74 33  Look for Opportunities   76 34  Make Learning a Lifelong Mission   78 Part IV  If You Can’t Say Anything Nice—Shut Up   81 35  Don’t Gossip   84 36  Don’t Bitch    86 37  Stand Up for Others  88 38  Compliment People Sincerely   90 39  Be Cheerful and Positive   92 40  Ask Questions   94 41  Use “Please” and “Thank You”   96 42  Don’t Swear   98 43  Be a Good Listener   100 44  Only Speak Sense   102 Part V  Look After Yourself   105 45  Know the Ethics of Your Industry   108 46  Know the Legalities of Your Industry   110 47  Set Personal Standards   112 48  Never Lie   114 49  Never Cover Up for Anyone Else   116 50  Keep Records   118 51  Know the Difference Between the Truth and The Whole Truth   120 52  Cultivate Your Support/Contacts/ Friends   122 53  Date with Caution   124 54  Understand Others’ Motives   126 55  Assume Everyone Else Is Playing by Different Rules   128 56  Keep the Faith   130 57  Put Things in Perspective   132 Part VI  Blend In   135 58  Know the Corporate Culture   138 59  Speak the Language   140 60  Dress Up or Dress Down Accordingly   142 61  Be Adaptable in Your Dealings with Different People   144 62  Make Your Boss Look Good   146 63  Know Where to Hang Out, and When   148 64  Understand Social Protocols   150 65  Know the Rules about Authority   152 66  Know the Rules about the Office Hierarchy   154 67  Never Disapprove of Others   156 68  Understand the Herd Mentality   158 Part VII  Act One Step Ahead   161 69  Dress One Step Ahead   164 70  Talk One Step Ahead   166 71  Act One Step Ahead   168 72  Think One Step Ahead   170 73  Address Corporate Issues and Problems   172 74  Make Your Company Better for Having You There   174 75  Talk of “We” Rather Than “I”   176 76  Walk the Walk   178 77  Spend More Time with Senior Staff   180 78  Get People to Assume You Have Already Made the Step   182 79  Prepare for the Step After Next   184 Part VIII  Cultivate Diplomacy   187 80  Ask Questions in Times of Conflict   190 81  Don’t Take Sides   192 82  Know When to Keep Your Opinions to Yourself   194 83  Be Conciliatory   196 84  Never Lose Your Temper   198 85  Never Get Personal   200 86  Know How to Handle Other People’s Anger   202 87  Stand Your Ground   204 88  Be Objective About the Situation   206 Part IX  Know the System--and Milk It   209 89  Know All the Unspoken Rules of Office Life   212 90  Know What to Call Everyone   214 91  Know When to Stay Late and When to Go Early   216 92  Know the Theft or Perks Rule   218 93  Identify the People Who Count   220 94  Be on the Right Side of the People Who Count    222 95  Be Well Up on New Management Techniques    224 96  Know the Undercurrents and Hidden Agendas   226 97  Know the Favorites and Cultivate Them   228 98  Know the Mission Statement--and Understand It   230 Part X  Handle the Opposition   233 99  Identify the Opposition   236 100  Study Them Closely   238 101  Don’t Back-Stab   240 102  Know the Psychology of Promotion   242 103  Don’t Give Too Much Away   244 104  Keep Your Ear to the Ground   246 105  Make the Opposition Seem Irreplaceable   248 106  Don’t Damn the Opposition with Faint Praise   250 107  Capitalize on the Career-Enhancing Moments   252 108  Cultivate the Friendship and Approval of Your Colleagues   254 Postscript:  Know When to Break the Rules   256     The Rules of Life, Expanded Edition: A Personal Code for Living a Better, Happier, More Successful Life Introduction     viii Part I Rules for You     1 1  Keep It Under Your Hat     4 2  You’ll Get Older But Not Necessarily Wiser     6 3  Accept What Is Done Is Done     8 4  Accept Yourself     10 5  Know What Counts and What Doesn’t     12 6  Dedicate Your Life to Something     14 7  Be Flexible in Your Thinking     16 8  Take an Interest in the Outside World     18 9  Be on the Side of the Angels, Not the Beasts     20 10  Only Dead Fish Swim with the Stream     22 11  Be the Last to Raise Your Voice     24 12  Be Your Own Adviser     26 13  No Fear, No Surprise, No Hesitation, No Doubt     28 14  I Wish I’d Done That--and I Will     30 15  It’s OK to Give Up     32 16  Count to Ten--or Recite “Baa Baa Black Sheep”     34 17  Change What You Can Change; Let Go of the Rest     36 18  Aim to Be the Very Best at Everything You Do--Not Second Best     38 19  Don’t Expect to Be Perfect     40 20  Don’t Be Afraid to Dream     42 21  If You’re Going to Jump Off a Bridge, Make Sure You Know How Deep the Water Is     44 22  Don’t Dwell on the Past     46 23  Don’t Live in the Future     48 24  Get on With Life--It’s Whooshing Past     50 25  Be Consistent     52 26  Dress Like Today Is Important     54 27  Have a Belief System     56 28  Leave a Little Space for Yourself Each Day     58 29  Have a Plan     60 30  Have a Sense of Humor     62 31  Choose How You Make Your Bed     64 32  Life Can Be a Bit Like Advertising     66 33  Get Used to Stepping Outside Your Comfort Zone     68 34  Learn to Ask Questions     70 35  Have Dignity     72 36  It’s OK to Feel Big Emotions     74 37  Keep the Faith     76 38  You’ll Never Understand Everything     78 39  Know Where True Happiness Comes From     80 40  Life Is a Pizza     82 41  Know When to Let Go--When to Walk Away     84 42  Retaliation Leads to Escalation     86 43  Look After Yourself     88 44  Maintain Good Manners in All Things     90 45  Prune Your Stuff Frequently     92 46  Remember to Touch Base     94 47  Draw the Lines Around Yourself     96 48  Shop for Quality, Not Price     98 49  It’s OK to Worry, or to Know How Not To     100 50  Stay Young     102 51  Throwing Money at a Problem Doesn’t Always Work     104 52  Think for Yourself     106 53  You Are Not in Charge     108 54  Have Something in Your Life That Takes You Out of Yourself     110 55  Only the Good Feel Guilty     112 56  If You Can’t Say Anything Nice, Don’t Say Anything at All     114 Part II Partnership Rules     117 57  Accept the Differences, Embrace What You Have in Common     120 58  Allow Your Partner the Space to Be Themselves     122 59  Be Nice     124 60  You Want to Do What?     126 61  Be the First to Say Sorry     128 62  Go That Extra Step in Trying to Please Them     130 63  Always Have Someone--or Something--That Is Pleased to See You     132 64  Know When to Listen and When to Act     134 65  Have a Passion for Your Life Together     136 66  Make Sure Your Love Making Is Making Love     138 67  Keep Talking     140 68  Respect Privacy     142 69  Check You Both Have the Same Shared Goals     144 70  Treat Your Partner Better Than Your Best Friend     146 71  Contentment Is a High Aim     148 72  You Don’t Both Have to Have the Same Rules     150 Part III Family and Friends Rules     153 73  If You Are Going to Be a Friend, Be a Good Friend     156 74  Never Be Too Busy for Loved Ones     158 75  Let Your Kids Mess Up for Themselves--They Don’t Need Any Help from You     160 76  Have a Little Respect and Forgiveness for Your Parents     162 77  Give Your Kids a Break     164 78  Never Lend Money Unless You Are Prepared to Write It Off     166 79  Keep Quiet     168 80  There Are No Bad Children     170 81  Be Up Around People You Love     172 82  Give Your Kids Responsibilities     174 83  Your Children Need to Fall Out with You to Leave Home     176 84  Your Kids Will Have Friends You Don’t Like     178 85  Your Role as a Child     180 86  Your Role as a Parent     182 Part IV Social Rules     185 87  We’re All Closer Than You Think     188 88  It Doesn’t Hurt to Forgive     190 89  It Doesn’t Hurt to Be Helpful     192 90  What’s in It for Them?     194 91  Hang Out with Positive People     196 92  Be Generous with Your Time and Information     198 93  Get Involved     200 94  Keep the Moral High Ground     202 95  Just Because You Have, Doesn't Mean They Have Too     204 96  Do Compare Yourself with Other People     206 97  Have a Plan for Your Career     208 98  Look at the Long-Term Ramifications of What You Do for a Living     210 99  Be Good at Your Job     212 100  Be Aware of the Damage You Are Doing     214 101  Be for the Glory, Not the Degradation     216 102  Be Part of the Solution, Not the Problem     218 103  Check What History Would Say About You     220 104  Not Everything Can Be Green     222 105  Put Something Back     224 106  Find a New Rule Every Day--or Occasionally at Least     226        

Richard Templar’s legendary collection of insights for becoming more effective, more successful, and happier… now in a convenient e-format, at a great price!   Discover the simple, easy-to-follow rules that can supercharge your career, optimize your management effectiveness, and transform your life!   In three remarkable eBooks, international best-selling author Richard Templar shares a complete, 100% practical “code” for personal success in management, work, and life! The Rules of Management, Expanded Edition covers everything from setting realistic targets to holding effective meetings; finding the right people to inspiring loyalty. You’ll learn when and how to let your people think they know more than you (even if they don't) – and recognize when they really do. Next, in The Rules of Work, Expanded Edition, Templar reveals the “secrets” of people who seem naturally great at their job: those rare individuals who always seem to say and do the right thing, get raises, get promoted – without compromising their principles, or even seeming to break a sweat. Finally, in The Rules of Life, Expanded Edition, Templar uncovers yet another vital set of secrets: the learnable attitudes and easy-to-use techniques that make some people more contented, more fulfilled, more enthusiastic about life. These are the simple, common-sense, easy-to-follow rules that happy, successful people follow: the rules that can change your life!