Chapter 1: Employee Engagement and the Employee Experience.- Chapter 2: What is Employee Engagement?.- Chapter 3: Why is Employee Engagement Important?.- Chapter 4: A Model for Employee Engagement.- Chapter 5: The Psychology of Work and Employee Engagement.- Chapter 6: The Sociology of Work and Employee Engagement.- Chapter 7: The Organisation of Work and Employee Engagement.- Chapter 8: Measuring Employee Engagement.- Chapter 9: Engagement Driven Strategic HRM.- Chapter 10: Twenty Important Conclusions about Employee Engagement.

Although researchers have made great strides in clarifying the meaning of employee engagement, scholars are ambivalent as to whether employee engagement is distinct from other constructs related to the employee–organization relationship, and it is argued that there is a need for further scholarly examination and exploration, particularly within the context of  the rapidly changing work environment where twenty-first-century technology and behaviour meet twentieth-century organization, demanding innovative responses to the challenges of employee engagement. Addressing this issue, this book reviews, analyses and presents evidence from academic researchers and supplements this with practice-based case studies from a range of international organizations. The author seeks to provide a coherent, consistent definition of employee engagement; clarity about  its benefits; identification of its key features and attributes, and an understanding of how these are translated into practice; and insight into the most effective ways of measuring employee engagement in a meaningful way. Paul Turner is Professor of Management Practice at Leeds Business School, Leeds Beckett University, UK, and has held similar roles at universities in Birmingham, Nottingham and Cambridge. In a long business career Paul held Executive and HR Director positions in FTSE and Fortune companies and was Vice President of the CIPD. Paul has written and co-authored a number of books on management and human resource development, including his most recent publication, Leadership in Healthcare (Palgrave Macmillan).

Provides insight into the most effective ways of measuring employee engagement in a meaningful way Develops a differentiated perspective on employee engagement-‘from the head to the hands and feet’- and puts forward an holistic ‘3 P’s’model as a proposition Discusses the changing contexts of work in contemporary organizations since these form important antecedents to employee engagement

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