Produktdetaljer
ISBN
9780750647441
Publisert
2001-08-09
Utgiver
Vendor
Butterworth-Heinemann Ltd
Vekt
580 gr
Høyde
246 mm
Bredde
189 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
316
Om bidragsyterne
Leslie Willcocks, Valerie Graepson
'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
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Part of the "'Computer Weekly' Professional Series", this book focuses on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.
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Chapter 1 Introduction: trends and challenges in IT evaluation; Chapter 2 Answering the challenges: lifecycle evaluation and more; Chapter 3 Project planning for risk, prioritization and benefits; Chapter 4 Project management and post-implementation evaluation; Chapter 5 Developing a balanced business scorecard for IT; Chapter 6 Sink or swim: evaluation as the key to IT outsourcing; Chapter 7 E-valuation (1): not business as usual?; Chapter 8 E-valuation (2): four approaches; Chapter 9 Perennial issues: from infrastructure and benchmarking to mergers and acquisitions;
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Produktdetaljer
ISBN
9780750647441
Publisert
2001-08-09
Utgiver
Vendor
Butterworth-Heinemann Ltd
Vekt
580 gr
Høyde
246 mm
Bredde
189 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
316