Produktdetaljer
ISBN
9780749910525
Publisert
1991-04-25
Utgiver
Little, Brown Book Group; Piatkus Books
Vekt
482 gr
Høyde
240 mm
Bredde
161 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
176
Offering information and advice on etiquette in various aspects of business, this book deals with such topics as handling complaints from dissatisfied customers, letter-writing, entertaining, chairing meetings, sexual harassment, job interviews, telephone courtesy and how to address dignitaries and senior and junior colleagues in the correct and acceptable way. There is a section on the particular problems that confront women in a business encounter, and quotes from the heads of major corporations stressing the importance of business etiquette. The special difficulties of dealing with overseas companies are also addressed.
Les mer
Offering advice on etiquette in various aspects of business, this book deals with such topics as handling complaints, letter-writing, entertaining, chairing meetings, sexual harassment, job interviews, telephone courtesy and addressing dignitaries and senior and junior colleagues.
Les mer
The interview; the new job; communicating; telephone courtesy; letter writing; personal relationships; criticism; hot topics; meetings; conferences; customer complaints; lunch; wine; receptions; taboos; events; addressing dignitaries; business wardrobe; strictly women; Japanese business; Japanese social; Middle East business; Middle East social.
Les mer
Produktdetaljer
ISBN
9780749910525
Publisert
1991-04-25
Utgiver
Little, Brown Book Group; Piatkus Books
Vekt
482 gr
Høyde
240 mm
Bredde
161 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
176