More than just a collection of short "greatest hits," this revision is based on a conceptual philosophy - that leadership is not exclusively tied to position in the hierarchy or limited to title and formal authority. Everyone has a responsibility to lead, and leaders need to be dispersed throughout and down through all levels of an organization.

Foreword xiRonald A. Heifetz Introduction and Acknowledgments xviiJoan V. Gallos About the Editor xxv Part One: Framing the Issues: What Is Leadership? 1 Editor’s Interlude 1 What Leaders Really Do 5John P. Kotter 2 Primal Leadership: The Hidden Power of Emotional Intelligence 16Daniel Goleman, Richard Boyatzis, and Annie McKee 3 The Five Practices of Exemplary Leadership 26James M. Kouzes and Barry Z. Posner 4 Reframing Leadership 35Lee G. Bolman and Terrence E. Deal 5 When Leadership Is an Organizational Trait 50James O’Toole Part Two: Becoming a Leader, Preparing for the Opportunities 61 Editor’s Interlude 6 The Seven Ages of the Leader 65Warren G. Bennis 7 The Traces of Talent 79Marcus Buckingham and Donald O. Clifton 8 Leadership Is Authenticity, Not Style 87Bill George 9 Level 5 Leadership: The Triumph of Humility and Fierce Resolve 99Jim Collins 10 Thinking Gray and Free 115Steven B. Sample 11 Enhancing the Psycho-Spiritual Development of Leaders: Lessons from Leadership Journeys in Asia 125Philip H. Mirvis and Karen Ayas 12 Moments of Greatness: Entering the Fundamental State of Leadership 142Robert E. Quinn Part Three: Understanding the Territory, Anticipating the Challenges 155 Editor’s Interlude Mapping the Terrain 13 Making Sense of Organizations: Leadership, Frames, and Everyday Theories of the Situation 161Joan V. Gallos 14 Leadership and the Power of Position: Understanding Structural Dynamics in Everyday Organizational Life 180Michael J. Sales Understanding Unique Features of the Challenge 15 The Boundaryless Organization: Rising to the Challenges of Global Leadership 199Ron Ashkenas, David Ulrich, Todd Jick, and Steve Kerr 16 Knowledge Management Involves Neither Knowledge nor Management 221Marc S. Effron 17 The Sustainability Sweet Spot: Where Profit Meets the Common Good 230Andrew W. Savitz and Karl Weber 18 Leading Geeks: Technology and Leadership 244Paul Glen 19 Leading in Black and White: Working Effectively Across the Racial Divide 255Ancella B. Livers and Keith A. Caver 20 Managing Middlescence 271Robert Morison, Tamara J. Erickson, and Ken Dychtwald Part Four: Making It Happen 287 Editor’s Interlude Getting Things Started 21 The First Ninety Days of Leadership 293Michael Watkins 22 What Is Our Mission? 301Peter F. Drucker 23 The Power and Creativity of a Transforming Vision 305James MacGregor Burns 24 Finding the Right Vision 311Burt Nanus 25 Developing Strategy: The Serious Business of Play 324Loizos Heracleous and Claus D. Jacobs Staying on Track 26 The Leader as Politician: Navigating the Political Terrain 336Lee G. Bolman and Terrence E. Deal 27 Want Collaboration? Accept—and Actively Manage—Conflict 349Jeff Weiss and Jonathan Hughes 28 Creating and Managing a Learning Culture: The Essence of Leadership 362Edgar H. Schein 29 Leading Change: Why Transformation Efforts Fail 370John P. Kotter 30 Leading at the Enterprise Level 382Douglas A. Ready 31 Execution: The Gap Nobody Knows 393Larry Bossidy and Ram Charan with Charles Burck Avoiding the Pitfalls 32 The Leader as Toxin Handler: Organizational Hero and Casualty 407Peter J. Frost and Sandra Robinson 33 Bad Leadership—and Ways to Avoid It 423Barbara Kellerman 34 Good or Not Bad: Standards and Ethics in Managing Change 433Kim S. Cameron Part Five: Sustaining the Leader 443 Editor’s Interlude 35 A Survival Guide for Leaders 447Ronald A. Heifetz and Marty Linsky 36 Preserving Integrity, Profi tability, and Soul 463David Batstone 37 Learning for Leadership: Failure as a Second Chance 478David L. Dotlich, James L. Noel, and Norman Walker 38 Nourishing the Soul of the Leader: Inner Growth Matters 486Andre L. Delbecq 39 Resilience and the Crucibles of Leadership 504Warren G. Bennis and Robert J. Thomas 40 Choose Hope: On Creating a Hopeful Future 516Andrew Razeghi Notes and References 519 Name Index 549 Subject Index 557 Credits 595

Business Leadership A Jossey-Bass Reader, Second Edition “This volume reflects decades of work by multiple individuals to identify common principles of success and the leadership that helps to generate it.” —From the Introduction by Ronald A. Heifetz, author, Leadership Without Easy Answers and coauthor, Leadership on the Line The second edition of best-selling Business Leadership contains the best thinking on leadership from the biggest names in the business. It offers leaders everything they need to know to prepare for today’s—and tomorrow’s—leadership challenges: how to understand the leadership process, identify opportunities, get things started right, avoid predictable pitfalls, and maximize success. Effective leaders use mind, heart, and spirit in their work, and this volume is designed to guide and support leaders in their efforts. With an introduction by Joan V. Gallos—editor of the highly praised Organization Development: A Jossey-Bass Reader—the author list for this invaluable resource reads like the who’s who of business leadership. A must on every professional bookshelf, this extraordinary collection features contributions from: Ron AshkenasKaren AyasDavid BatstoneWarren G. BennisLee G. BolmanLarry BossidyRichard BoyatzisMarcus BuckinghamJames MacGregor BurnsKim S. CameronKeith A. CaverRam CharanDonald O. CliftonJim CollinsTerrence E. DealAndre L. DelbecqDavid L. DotlichKen DychtwaldPeter F. DruckerMarc S. EffronTamara J. EricksonPeter J. FrostJoan V. GallosBill GeorgePaul GlenDaniel GolemanRonald A. HeifetzLoizos HeracleousJonathan HughesClaus D. JacobsTodd JickBarbara KellermanSteve KerrJames M. KouzesJohn P. KotterMarty LinskyAncella B. LiversPhilip H. MirvisAnnie McKeeRobert MorisonBurt NanusJames L. NoelJames O’TooleBarry Z. Posner Robert E. QuinnAndrew RazeghiDouglas A. ReadySandra RobinsonMichael J. SalesSteven B. SampleAndrew W. SavitzEdgar H. ScheinRobert J. ThomasDavid UlrichNorman WalkerMichael WatkinsKarl WeberJeff Weiss