A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention.

Series Foreword Michele A. Paludi Foreword Philip E. Poitier Acknowledgments Introduction Michele A. Paludi PART I: WORKPLACE BULLYING: PERSONAL REFLECTIONS, DEFINITIONS, AND IMPACT ON INDIVIDUALS AND ORGANIZATIONS 1. Toppling the Ivory Tower: Bullying in Higher Education: An Interview with the Researchers Martina L. Sharp-Grier and Jennifer L. Martin 2. Workplace Bullying: Concerted Activity as a Viable Solution Jerry Carbo 3. Toward an Understanding of Bullying in the Workplace to Mitigate Deleterious Effects Wesley S. Parks, Paula K. Lundberg-Love, Aimee Stewart, Ceselie McFarland, and Katherine Ann Scott 4. The Role of the Victim and the Perpetrator-Victim Relationship in Understanding Workplace Aggression Jennifer Bozeman and M. Sandy Hershcovis PART II: BULLYING ACROSS OCCUPATIONS AND ORGANIZATIONS 5. Prime Targets: Identity Markers as the Secret Rationale for the Preponderance of Bullying in Academe Jennifer L. Martin, Martina L. Sharp-Grier, and Kathleen Piker-King 6. Bullying in Health Care: A Hazard for Caregivers and Patients Susan Strauss 7. Service with a Smile Meets Customer with a Snarl: Implications for Worker Well-Being Lisa A. Marchiondo, Lilia M. Cortina, Harry S. Shannon, Ted Haines, Sybil Geldart, and Lauren Griffith PART III: BULLYING AND ORGANIZATIONAL CHANGE 8. Individual, Interpersonal, and Organizational Outcomes of Workplace Bullying Ashley A. Membere, Afra S. Ahmad, Amanda J. Anderson, Alex P. Lindsey, Isaac E. Sabat, and Eden B. King 9. Ally Training Kathleen Gargan and Christa Grant 10. How A College/University Campus Can Inform Students, Faculty, and Staff about Bullying: One Student's Perspective Lucas Lavera 11. Workplace Bullying: Campus Public Safety Role and Responsibility Ronald Matos PART IV: BULLYING ACROSS THE LIFE CYCLE: SCHOOLYARD BULLIES BECOME WORKPLACE BULLIES 12. Microaggressions: A Root of Bullying, Violence, and Victimization toward Lesbian, Gay, Bisexual, and Transgender Youth Kevin L. Nadal and Katie E. Griffin 13. Bullying in Middle School: What Does It Look Like, Why Does It Happen, and Who Does It Hurt? Christine M. Wienke Totura and Carol MacKinnon-Lewis Appendix: Resources on Workplace Bullying and a Sample Bullying Policy Michele A. Paludi About the Editor and Contributors Index

The book argues that organizations should institute strategies to identify perpetrators and support victims, and that those who observe bullying incidents should be willing to report them. Summing Up: Recommended. Lower-division undergraduates through faculty and professionals.

A team of interdisciplinary experts provides an up-to-date review of current theories, empirical research, and management strategies that will help organizations address workplace bullying through both prevention and intervention.