Praise for SOCIAL CAPITAL IN HEALTHCARE “Tom Lee’s timely and engaging book offers practical suggestions for how healthcare managers can, and should, strengthen the social networks in their organizations, and how they can use them to create the kind of social capital that fosters excellent team performance and superb patient outcomes.” —Nicholas A. Christakis, MD, PhD, MPH, Yale University “It’s hard to imagine this book coming at a more important time. Dr. Lee names something—social capital—that healthcare has struggled for decades to understand. With this revelatory book, Dr. Lee has made building social capital a core responsibility for all healthcare leaders. Even more, he has provided a roadmap to grow and nurture the social bonds that enable all of us to do our best work in service of what truly matters to patients.” —Dr. Kedar Mate, President and CEO, Institute for Healthcare Improvement “Social Capital in Healthcare is based on the author’s vast experience in multiple healthcare institutions. It explains the critical need for this unappreciated asset which can elevate leadership on all levels.” —Toby Cosgrove, MD, former CEO, Cleveland Clinic “Tom perfectly distills the concept of ‘social capital’ and how it is the lynchpin for an industry as it regains its footing and strives to transform itself along the way.” —Jaewon Ryu, CEO, Risant Health “Once again, Tom Lee brings his unique insights, this time to highlight the importance of teamwork and trust on the operational dynamics of our modern healthcare delivery system. When we invest in building social capital, our staff and patients are better for it, and Lee shows us the way.” —Fred Cerise, CEO, Parkland Health “For those who want to understand how influence is earned, this book is a toolbox for being more effective in work, family, and social settings. This is a wonderfully interesting and informative read.” —Jonathan Perlin, CEO, The Joint Commission “In this beautifully written book, Dr. Lee makes a compelling case that one of the most important things a physician leader can do to support colleagues and help patients is to build social capital among the care team.” —Andrew Bindman, MD, Executive Vice President and Chief Medical Officer, Kaiser Foundation Health Plan Inc. and Hospitals

“Social capital, quite simply the quality of our connections with others, forms the foundation of efficient, patient-centered care and engagement and meaning for healthcare providers. Dr. Thomas H Lee has written a compelling new book that explains this and illustrates how social capital is the key to turning healthcare around.” —Amy C. Edmondson, Novartis Professor of Leadership at Harvard Business School and author of Right Kind of Wrong