The book offers a comprehensive guide that addresses both the operational challenges and marketing strategies crucial to success in senior living management. From ensuring efficient daily operations to developing effective marketing campaigns tailored to various types of senior care communities, it covers all essential aspects with clarity and depth.<br />—Nicky Martin, MPA, BS, LNHA, <i>© Doody's Review Service</i>
The essential guide to managing senior living communities—now updated!Senior Living Communities has long been considered the most comprehensive guide to revolutionizing the management practices of communities catering to seniors. Now in its third edition, Benjamin W. Pearce's updated book lays out the latest operational guidelines, assessment tools, and intervention options to transform how to provide care and enhance the quality of life for residents.With a focus on measuring and understanding health and lifestyle progression, this edition introduces how assessment tools can establish a baseline and enable tracking of changes in residents' health conditions. Equipped with this invaluable information, providers and primary care professionals can make informed decisions, tailor treatments, and improve the quality of life for their residents. Offering guidance on improving safety alongside advice on navigating increasingly complex lifestyle challenges, Pearce also provides actionable intervention options for staff implementation and strategies to respond proactively rather than reactively as residents' needs evolve. Informed by lessons learned during the pandemic, this edition features the latest advances in infection control strategies and outlines best practices in digital marketing, electronic record keeping, standards of care, and architectural design. It also contains revised appendixes, including a senior living metrics glossary, an operations audit, a sample SWOT analysis, and an executive director responsibilities checklist.
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ForewordAcknowledgmentsI. Administration1. Introduction2. Financial Principles3. Management and Human Resources4. Safety, Risk Management, and PrivacyII. Resident Services5. Concierge and Reception6. Resident Relations and Health7. Transportation8. Activities and Enrichment9. Food and Beverage Service10. Dining Services11. Housekeeping12. Laundry13. Maintenace and Capital ImprovementsIII. Marketing and Sales14. Marketing15. Sales16. Coordinating the MoveIV. Providing and Tracking Care17. Assessments and Interventions18. Personal Care19. Caring for People with Memory Impairment20. Architectural Design ConsiderationsAppendixesA. Swot Analysis and Strategic PlanningB. Senior Living Metrics GlossaryC. Operations AuditD. Executive Director ResponsibilitiesE. Critical-Path Tasks for PreopeningIndex
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The book offers a comprehensive guide that addresses both the operational challenges and marketing strategies crucial to success in senior living management. From ensuring efficient daily operations to developing effective marketing campaigns tailored to various types of senior care communities, it covers all essential aspects with clarity and depth.—Nicky Martin, MPA, BS, LNHA, © Doody's Review Service
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This work has served as a core text for our curricula in Senior Living Administration. The rare text dedicated exclusively to this unique industry, with content reflecting the critical role of senior living in meeting the needs of aging populations, this is a valuable resource for both future and current executives.—Andrew Carle, Georgetown University
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The essential guide to managing senior living communities—now updated!
Produktdetaljer
ISBN
9781421448060
Publisert
2024-07-02
Utgave
3. utgave
Utgiver
Vendor
Johns Hopkins University Press
Vekt
1043 gr
Høyde
279 mm
Bredde
216 mm
Dybde
22 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
384
Forfatter
Om bidragsyterne
Benjamin W. Pearce (CHARLESTON, SC) is the president of Senior Living Consulting.