How can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care. Quantifying Quality in Primary Care contains frameworks on which to build policies for the smooth running of practices and provides clear insights into attitudes of those working within them, and how to use this information to improve service provision. This straightforward, concise guide will help general practitioners, registrars and managers in primary care improve both service provision and management in the practice.
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How can the quality of service provision and clinical governance in primary care be assessed? This book is designed to help evaluate the way practices interpret their legal obligations, the way the management systems within practices run, and the quality of the systems and processes that most affect the patient care
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Introduction. Quality in Primary Care. Using the tool. Part 1: The patients' experience. Practice demography. Access. Building, environment and equipment. Health promotion and chronic disease management. Prescribing. Record keeping and letters. Part 3: Practice management policies, staff and education. Management policies clinical governance and risk management. Staff employment. Communication and team working. IT and computerised systems. Continuing medical education and personal professional development. Patient and service user involvement.
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Produktdetaljer
ISBN
9781857755992
Publisert
1996-12-01
Utgiver
Vendor
Radcliffe Publishing Ltd
Vekt
657 gr
Høyde
152 mm
Bredde
305 mm
Aldersnivå
UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
266
Forfatter