Health literacy, cultural competence, and language access services are distinct but inextricably linked concepts for delivering equitable care to all members of the increasingly diverse population of the United States. These concepts are linked, but they developed via different paths, and each has its own unique focus with regard to enabling every individual to obtain the ability to process and understand basic health information and services needed to make appropriate health care decisions. Fragmentation of these disciplines has impeded implementation of relevant measures for quality improvement and accountability. To foster an integrated approach to health literacy, cultural competency, and language access services, the Roundtable on Health Literacy initiated a project with three components: a commissioned paper to propose a framework for integrating measurements of health literacy, cultural competency, and language access; a workshop to review and discuss the framework; and a second commissioned paper that will provide a roadmap for integrating health literacy, cultural competency, and language access services as well as a revised measurement framework. Held on May 4, 2017, the workshop explored the quality performance measures for integration of health literacy, cultural competence, and language access services. This publication summarizes the presentations and discussions from the workshop.Table of ContentsFront Matter1 Introduction2 A Proposed Framework3 Reaction Panel of Developers and Users4 Moderated Discussion with Implementer Panel 15 Moderated Discussion with Implementer Panel 26 Reflections on the DayReferencesAppendix A: Workshop AgendaAppendix B: Biographical Sketches of Moderators, Speakers, and PanelistsAppendix C: Commissioned Paper on a Proposed Framework for Integration of Health Care Quality Measures Related to Health Literacy, Language Access, and Cultural CompetenceAppendix D: Accompanying Exhibits to the Commissioned Paper
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Produktdetaljer

ISBN
9780309466721
Publisert
2018-04-09
Utgiver
Vendor
National Academies Press
Høyde
229 mm
Bredde
152 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
162

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