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Leo McCann is Professor of Management at the University of York, having previously worked at Cardiff University and the University of Manchester. His research and teaching draws on historical and sociological perspectives in the study of organizations and professions, especially as regards white-collar and uniformed occupations. He has conducted research into a range of professions, including healthcare, financial services, military forces, and corporate leadership. His current research focuses on the history of management as a profession, specifically in the context of North American approaches to systems analysis and operations research developed during the Cold War.The paramedic at work: A sociology of a new profession offers a vivid portrayal of the deep contradictions, paradoxes and frustrations that characterize professional work under neo-liberal logics.
Caterina Bettin, University of Eastern Finland, Organization
The paramedic at work is a fascinating book, shot through with warmth and admiration for its subject, that deserves to be read by anyone who has an interest in understanding why paramedics say their work is a 'privilege' and 'the best job in the world.'
Emergency Services Times
totally brilliant [] and recommended my whole leadership team read it because it explains so much about the culture of paramedicine.
Daniel Elkeles, chief executive of the London Ambulance Service NHS Trust, NHS Confederation Podcast
Professor Leo McCann has written an engrossing account of paramedicine and its transition into professionalism. It's a multi-faceted forensic study that explores the journey of the profession from its early days to its current position at the intersection of interventionist healthcare, emergency response and social care. It's a tour de force by Professor McCann and fundamental reading for anyone with an interest in the future of paramedicine and its role in patient care.
Ray Bange, OAM, Australian Health Care Reform Alliance
The Paramedic at Work is a finely crafted study of those whose efforts drew widespread applause during the pandemic even if their work is not well understood. In cleverly zooming in and out of paramedics at work, McCann offers us a window into the growing pains of a new profession. Close-up encounters with the sad and surreal are carefully balanced with tales of pride and professionalism. This is at times a tough read — a confrontation with our destructiveness and folly — but ultimately a hopeful book too.
Mark de Rond, Professor of Organisational Ethnography, Cambridge University
In this context Leo McCann's The Paramedic at work: a sociology of a new profession provides a timely, detailed insight into the realities of paramedics' working lives... The real beauty of McCann's book is that he not only captures these facets of paramedics' work in exquisite, nail-biting detail, but that he augments it with myriad other details. What the reader gets is a visceral insight into the full scope of paramedics' work, and the complex dynamics of this occupation as it transitions into a profession.
Robin Burrow, Senior Lecturer in Organization Studies at Cardiff Business School
Leo McCann's most recent book acknowledges the growing relevance of paramedical work in the ecology of health professions...McCann's book is a vivid account of ethnographic work done both in and on the ambulance service in the UK... I believe he has intelligently accomplished that.
Ricardo Ayala, Sociology of Health & Illness
Valuable...deeply rooted in detailed ethnographic fieldwork, uncover the intricacies and significance of contemporary pre-hospital care.
Matthew Joseph Brannan, Work, Employment and Society
Leo McCann's The Paramedic at Work provides an empirically rich and theoretically expansive account of paramedics' changing work.
Charlotte Smith, Sociology