<p>"This brilliant book is comprehensive and covers all aspects of management that you could possibly need in your day-to-day role … The busy manager will have no difficulty finding exactly what they want … There are step-by-step action plans for you to follow, with great advice on what to do and what <i>not </i>to do…<b> </b>I would recommend this book to everyone working in dental practice…" <br /><i>—</i>Niki Boersma, President, Association of Dental Administrators and Managers (From the Foreword)<br /><br /><b>Praise for previous editions:<i></i></b><br />"There are no secret formulas here, just practical advice told in an honest manner that aims to help readers avoid expensive and stressful mistakes."<br />—<i>Dentistry Tribune</i><br />"Written from the pen of experience, this book seeks to provide a clear and logical framework for those wishing to establish an effective and efficient management model in dental practice."<br />—<i>British Dental Journal</i><br /><br />"The whole text is set in a logical order. The language used is simple. Bullets and points have been used at most of the places. This enables key concepts to be understood easily." <br />—<i>Guident</i><br />"This book is, in my opinion, a gem to have to hand in these uncertain times. There are parts of this book for everyone, but for those involved in management of any sort, it will be the book as a whole which will be of use presently and in times to come."<br />—<i>Team in Practice</i><b></b></p>
Produktdetaljer
Om bidragsyterne
Michael R. Young, BA, BDS, MSc, is a former clinician, practice owner, and independent clinical negligence expert witness. His practice was one of the first in the UK to be awarded the British Dental Association Good Practice. Dr. Young is also a highly respected and much sought-after writer who has for many years been a regular contributor to various dental and non-dental publications around the world. He has contributed to books as well as the New Law Journal and to Solicitors Journal. As well as being a dental graduate, Dr. Young holds a BA in classics and history. In his spare time he likes to write fiction. He has written a play, a short story, and one piece of flash fiction.