<p><i>Healing Together</i> is a story of organizational change... a fascinating case study of an unprecedented labor-management partnership forged at Kaiser Permanente.... The authors... provide a fast-paced, on-the-ground picture of the partnership story, offering nitty-gritty details and direct quotes from leaders and participants from both labor and management.</p> - Kathleen Montgomery (Administrative Science Quarterly)

Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it started, how it grew, who made it happen, and the lessons to be learned from its successes and complications. With twenty-seven unions and an organization as complex as 8.6-million-member Kaiser Permanente, establishing the partnership was not a simple task and maintaining it has proven to be extraordinarily challenging.

Thomas A. Kochan, Adrienne E. Eaton, Robert B. McKersie, and Paul S. Adler are among a team of researchers who have been tracking the evolution of the partnership between Kaiser Permanente and the Coalition of Kaiser Permanente Unions ever since 2001. They review the history of health care labor relations and present a profile of Kaiser Permanente as it has developed over the years. They then delve into the partnership, discussing its achievements and struggles, including the negotiation of the most innovative collective bargaining agreements in the history of American labor relations. They conclude with an assessment of the Kaiser partnership's effect on the larger health care system and its implications for labor-management relations in other industries.

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Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it...
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Health care provision is often seen as an insurance problem or a technology problem. In Healing Together, the authors show that a key ingredient to effective health care delivery is the climate of labor-management relations andthey provide an admirable road map for achieving a sustainable, cooperative climate.
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A series edited by Suzanne Gordon and Sioban Nelson
The Culture and Politics of Health Care Work explores the historical, social, political, and economic forces that shape health care work and organizations. Focusing on the work of professional and nonprofessional staff as well as family caregivers, the series illuminates how the culture of health care work affects the structuring of health policy and practice. In an increasingly global marketplace, the series also seeks to better understand the international context within which all health systems function. Looking at health policy and the health professions from a variety of perspectives, including first-person accounts, the series is aimed at a wide audience including those who work in health care, academics, policy makers, and professional organizations, as well as general readers. Proposals and inquiries about the series should be sent to Suzanne Gordon (lsupport@comcast.net) or Sioban Nelson (dean.nursing@utoronto.ca) Series Editors Suzanne Gordon is an award-winning journalist whose work focuses on the health care work force, political culture, and women's issues. She is author of Life Support:Three Nurses on the Front Lines and Nursing against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care, coauthor of Safety in Numbers:Nurse-to-Patient Ratios and the Future of Health Care and From Silence to Voice: What Nurses Know and Must Communicate to the Public, editor of When Chicken Soup Isn't Enough: Stories of Nurses Standing Up for Themselves, Their Patients, and Their Profession, and coeditor (with Sioban Nelson) of The Complexities of Care: Nursing Reconsidered. Sioban Nelson is Dean and Professor at the Lawrence S. Bloomberg Faculty of Nursing at the University of Toronto. Her books include, as coeditor, The Complexities of Care: Nursing Reconsidered and Notes on Nightingale: The Influence and Legacy of a Nursing Icon.
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Produktdetaljer

ISBN
9780801475467
Publisert
2009
Utgiver
Cornell University Press; ILR Press
Vekt
454 gr
Høyde
229 mm
Bredde
152 mm
Dybde
19 mm
Aldersnivå
01, G, 01
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
272

Om bidragsyterne

Thomas A. Kochan is George M. Bunker Professor of Management at the MIT Sloan School of Management. He is the author, coauthor, or editor of several books, including Up in the Air, also from Cornell. Adrienne E. Eaton is Professor of Labor Studies and Employment Relations at the School of Management and Labor Relations, Rutgers University-The State University of New Jersey. She is the coeditor of Employment Dispute Resolution and Worker Rights in the Changing Workplace, also available from Cornell. Robert B. McKersie is Professor Emeritus at the MIT Sloan School of Management. His many books include Strategic Negotiations, also from Cornell. Paul S. Adler is Professor of Management and Organization at the Marshall School of Business, University of Southern California, Los Angeles. He is the coeditor most recently of The Firm as a Collaborative Community.